Restaurant Manager

Troon • Buckeye, AZ

12d • Onsite

About The Position

Copper Canyon Golf Club in Buckeye, Arizona, is hiring a full-time Restaurant Manager. The role develops, implements, and maintains restaurant quality standards; supervises service staff; and ensures excellent customer service. The manager oversees daily restaurant operations, staff development, facility upkeep, guest satisfaction, and financial accountability. The position is with Troon, a professional club management company serving golf, hospitality, and residential communities.

Requirements

• Associate’s degree (AA), six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• ServSafe Certified Food Manager (Food & Alcohol) or TIPS equivalent.
• Meet state age requirements for handling alcoholic beverages.
• Ability to read and speak English may be required to perform job duties.
• Demonstrated leadership and people-management skills, including clear communication of ideas and directives.
• Strong problem analysis and resolution skills.
• Strong multitasking, organizational, and time-management skills.
• Active listening and client-service skills, including tactful and diplomatic resolution of issues and complaints.
• Strong written and verbal communication skills and a professional, courteous demeanor.
• Ability to build high-performance teams, work as a team player, and support company values.
• Organizational development abilities focused on individual and team advancement.
• Computer proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to maintain effective financial accountability to the company and ownership.
• Comprehensive understanding of hospitality or food-service physical infrastructure, food-and-beverage controls, and financial back-office systems.
• Working knowledge of food-and-beverage service equipment and current trends.
• Exceptional personal hygiene and positive representation of the organization to employees, clients, and vendors.

Nice To Haves

• Restaurant management experience, including private club and event sales experience.
• Working knowledge of wine, spirits, and regional cuisines.

Responsibilities

• Organize and conduct pre-shift meetings to review specials, menu changes, house counts, and related information.
• Keep the restaurant and its facilities clean, stocked, and organized.
• Check restaurant equipment and schedule necessary maintenance and repairs.
• Monitor restaurant and kitchen areas to ensure food quality and service standards are met.
• Greet guests at tables and respond to their needs to ensure satisfaction.
• Ensure established cash-handling procedures are followed and customers are charged accurately.
• Create revenue forecasts and reports, and monitor the restaurant budget.
• Oversee daily activities, including serving and bussing tables, seating guests, room service, and clerical and cashier duties.
• Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; address complaints; and resolve problems.
• Manage department members, potentially including the Food and Beverage Supervisor, Host, Server, and Cashier.
• Provide effective orientation and training to new associates and develop ongoing training programs and comprehension tests.
• Maintain regular and reliable attendance and incorporate safe work practices.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms and eligibility.
• 401(k) with employer match for those age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for bonuses and commissions.
• Employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree