Restaurant Manager

North Italia•Reston, VA

About The Position

North Italia is hiring a Restaurant Manager to lead restaurant shifts and support a high-volume, full-service dining operation. Reporting to the General Manager, this position makes daily decisions and handles scheduling and planning while working closely with the restaurant and kitchen teams to maintain food quality and a high standard of guest experience. The Restaurant Manager works actively on the floor, responds calmly to changing needs, and helps improve service and table-turn efficiency. The role also involves coaching and developing team members, fostering open feedback and continuous learning, and running the restaurant with an owner’s mindset.

Requirements

  • At least 2 years of full-service, high-volume restaurant management experience.
  • Demonstrated working understanding of business operations and financials.
  • Strong communication skills.
  • Dependable, reliable, and motivated.
  • Able to work shifts of ten hours or more.
  • Able to stand, sit, squat, or walk for extended periods.
  • Able to work closing shifts, weekends, and holidays as needed.
  • Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Nice To Haves

  • Prior experience with POSitouch, Crunchtime, and Open Table.

Responsibilities

  • Manage shifts, including daily decision-making, scheduling, and planning.
  • Understand the flavors, aromas, and characteristics of food ingredients and wines to support an excellent guest experience.
  • Handle on-the-fly requests calmly and create a positive work environment.
  • Foster continuous learning, open and honest feedback, and corrective action when needed.
  • Work actively on the floor to anticipate service improvements, support the team, and create efficiencies in table turns.
  • Work with the kitchen team to evaluate preparation levels and food quality before each shift.
  • Run the restaurant as if an owner.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid group life insurance.
  • Short-term and long-term disability coverage.
  • Paid time off, including vacation and sick time.
  • Health Savings Account.
  • 401(k) plan with company match.
  • Tuition assistance.
  • Eligible for up to 50% next-day pay, with exclusions.
  • Employee Assistance Programs.
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