Restaurant Manager

North Italia•Walnut Creek, CA

13d

About The Position

The Restaurant Manager reports to the General Manager and works with the restaurant team to deliver great hospitality. The role involves managing shifts and daily restaurant operations while maintaining a high standard of guest experience, product quality, and cleanliness. The manager works on the floor, partners with the kitchen team, and leads team members through coaching, feedback, and ongoing development.

Requirements

At least 2 years of full-service, high-volume restaurant management experience.
Demonstrated working understanding of business operations and financials.
Strong communication skills.
Dependable, reliable, and motivated.
Able to work shifts of ten hours or more.
Able to stand, sit, squat, or walk for extended periods.
Able to work closing shifts, weekends, and holidays as needed.
Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Nice To Haves

Prior experience with POSitouch, Crunchtime, and Open Table.

Responsibilities

Manage shifts, including daily decision-making, scheduling, and planning.
Understand food ingredients and wines, including their flavors, aromas, and characteristics, to support a high-quality guest experience.
Handle on-the-fly requests with ease and poise while creating a calm and positive work environment.
Foster continuous learning, open and honest feedback, and corrective action as needed.
Work actively on the floor, anticipate opportunities to improve service, support the team, and create efficiencies in table turns.
Work directly with the kitchen team to evaluate prep levels and food quality before each shift.
Run the restaurant as if an owner.
Coach, lead, and develop the restaurant team.
Help maintain a safe environment for the team and guests through high standards for product quality and restaurant cleanliness.