Restaurant Leader

Raising Cane's • Washington, DC

6d • $65,000 - $75,000

About The Position

The Restaurant Leader is responsible for the strategic direction of the restaurant, maintaining operational standards, and driving results through people development, sales, and profit growth. The role teaches, models, and upholds Raising Cane’s culture standards for crewmembers, customers, and partners. The position works in a fast-paced kitchen environment and involves customer interaction, inside and outside work in varied temperatures, and working with food products, common allergens, industrial equipment, and commercial cleaning products. Personal protective equipment is required for some tasks; physical activity includes extended periods of walking, standing, lifting, and bending.

The Restaurant Leader oversees financial and operational performance, including forecasting and budgeting, and ensures compliance with company standards, policies, and laws. The role includes managing and developing management-level crewmembers, creating work and training schedules, acting as manager on duty, and overseeing restaurant operations, cash handling, cleanliness, and facility condition. The posting lists starting pay of $66,000–$73,000 annually plus a monthly training incentive of $1,500; it also states that pay depends on location, experience, and qualifications, and lists a salary range of $65,000–$75,000. Monthly incentives after training vary based on restaurant profitability.

Requirements

• At least 5 years of restaurant or retail management experience.
• High school diploma or equivalent required.
• Must be at least 18 years old.
• Possess a valid driver’s license.
• Able to work a variety of shifts, including days, evenings, and weekends.
• Detail-oriented, organized, and able to manage multiple changing priorities.
• Self-driven, flexible, and highly energetic, with strong analytical, written, and verbal communication skills.
• Able to work effectively and efficiently independently and collaboratively.
• Able to recognize problems, set goals, create plans, and put plans into action to solve problems.
• Able to measure performance subjectively and objectively with a high level of emotional intelligence.
• Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
• Able to manage public dealings professionally, in line with Raising Cane’s policies, and act as a brand ambassador inside and outside the restaurant.

Nice To Haves

• New restaurant opening experience.
• Local restaurant marketing experience.
• Some college education preferred.

Responsibilities

• Provide strategic direction for the restaurant and maintain operations standards while driving results through people development, sales, and profit growth.
• Ensure the restaurant’s overall financial success, including forecasting and budgeting.
• Ensure restaurant compliance with company standards, policies, and laws.
• Hire and terminate management-level crewmembers, including status changes and payroll processes.
• Create crewmember work and training schedules.
• Develop management-level crewmembers, including through performance management.
• Act as manager on duty, open and close the restaurant, and manage cash handling.
• Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
• Enforce Raising Cane’s policies and standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Deploy crewmembers during shifts and provide exemplary customer service.
• Use the reward and recognition program for restaurant crewmembers.
• Authorize employee functions requiring manager approval, such as discounts and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Achieve and maintain training restaurant status.
• Achieve “meets expectations” or better results in all crewmember and operations performance metrics.
• Complete other duties as assigned.
• Teach, model, and uphold Raising Cane’s culture standards for crewmembers, customers, and partners.
• Travel as needed for work-related functions and training.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent care and healthcare flexible spending accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match for employees age 21 and older.
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Weekly pay, except in some states such as California, where pay is bi-weekly.
• Competitive pay and monthly bonus.
• Paid time off and sick time.
• Eight paid holidays a year.
• Early closure for company events.
• Casual work attire.
• Perkspot employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED