Restaurant Leader

Raising Cane's • Iowa City, IA

4d

About The Position

The Restaurant Leader is responsible for the strategic direction and overall financial success of the restaurant, including forecasting and budgeting. The role maintains operational standards and drives results through people development, sales, and profit growth while teaching, modeling, and upholding Raising Cane’s culture standards for crewmembers, customers, and partners.

The Restaurant Leader ensures compliance with company standards, policies, and laws; hires and terminates management-level crewmembers; creates work and training schedules; and develops management-level crewmembers through performance management. The role acts as manager on duty, opens and closes the restaurant, manages cash handling, monitors profit and loss statements, and develops and executes strategies for financial and operational performance.

This position works in a fast-paced kitchen environment and interacts with customers. The physical work environment includes inside and outside work in varied temperatures; working with food products, common allergens, industrial equipment, and commercial cleaning products; and using personal protective equipment. The role involves extended periods of physical exertion, including walking, standing, lifting, and bending.

Starting pay is $60,000 annually, with a monthly training incentive of $1,500. Pay depends on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability.

Requirements

• At least 5 years of restaurant or retail management experience.
• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license.
• Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
• Detail-oriented and organized, with the ability to manage multiple changing priorities.
• Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
• Able to work effectively and efficiently independently and collaboratively.
• Able to recognize problems, set goals, create plans, and turn plans into action to solve problems.
• Able to measure performance subjectively and objectively with a high level of emotional intelligence.
• Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
• Able to manage public dealings professionally, consistently with company policies, and serve as a brand ambassador inside and outside the restaurant.

Nice To Haves

• New restaurant opening experience.
• Local restaurant marketing experience.
• Some college.

Responsibilities

• Ensure the restaurant’s overall financial success, including forecasting and budgeting.
• Ensure restaurant compliance with company standards, policies, and laws.
• Hire and terminate management-level crewmembers, including handling status changes and payroll processes.
• Create crewmember work and training schedules.
• Develop management-level crewmembers, including through performance management.
• Act as manager on duty; open and close the restaurant; and manage cash handling.
• Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
• Enforce Raising Cane’s policies and standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Deploy crewmembers during shifts and provide exemplary customer service.
• Use the reward and recognition program for restaurant crewmembers.
• Authorize employee functions requiring manager approval, such as discounts and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Achieve and maintain training restaurant status.
• Achieve and maintain “meets expectations” or better results in crewmember and operations performance metrics.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent care and healthcare flexible spending accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match for employees age 21 and older.
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Weekly pay, except in some states where pay is bi-weekly.
• Competitive pay and monthly bonus.
• Paid time off and sick time.
• Eight paid holidays per year.
• Early closure for company events.
• Casual work attire.
• Perkspot employee discount programs.
• Monthly training incentive of $1,500; post-training monthly incentives vary based on restaurant profitability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED