Restaurant Leader

Raising Cane's•Jackson, MS

About The Position

The Restaurant Leader sets the strategic direction of the restaurant, maintains operations standards, and drives results through people development, sales, and profit growth. The role teaches, models, and upholds Raising Cane’s culture standards for crewmembers, customers, and partners. The Restaurant Leader oversees the restaurant’s financial success, forecasting and budgeting, compliance, management-level staffing and development, scheduling, and operational performance. The role also serves as manager on duty, opens and closes the restaurant, manages cash handling, and ensures the facility is clean and in good working order. The work environment includes a fast-paced kitchen and customer interaction. Work takes place indoors and outdoors in varied temperatures and involves food products, common allergens, industrial equipment, commercial cleaning products, and use of personal protective equipment. The role requires extended periods of walking, standing, lifting, and bending. Starting salary is $60,000 annually, with a monthly training incentive of $1,500. Pay depends on location, experience, and qualifications. Incentives after training vary based on restaurant profitability.

Requirements

At least 5 years of restaurant or retail management experience.
Must be at least 18 years old.
High school diploma or equivalent required.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, create plans, and put plans into action to solve problems.
Able to measure performance subjectively and objectively with a high level of emotional intelligence.
Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
Able to handle public dealings professionally, consistent with company policies, and act as a brand ambassador inside and outside the restaurant.

Nice To Haves

New restaurant opening experience.
Local restaurant marketing experience.
Some college.

Responsibilities

Ensure the restaurant’s overall financial success, including forecasting and budgeting.
Ensure restaurant compliance with company standards, policies, and laws.
Hire and terminate management-level crewmembers, including status changes and payroll processes.
Create crewmember work and training schedules.
Develop management-level crewmembers, including performance management.
Act as manager on duty, open and close the restaurant, and manage cash handling.
Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
Enforce Raising Cane’s policies and standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts and provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Achieve and maintain training restaurant status.
Achieve “meets expectations” or better on all crewmember and operations performance metrics.
Complete other duties as assigned.