Food Service - Host

SSA Group, LLC • Venice, FL

3d • $15 - $15

About The Position

The Restaurant Host welcomes guests and helps create a warm, memorable restaurant experience. The role includes greeting and seating guests, supporting serving staff, preparing menus and silverware, maintaining cleanliness and sanitation, and meeting food service, safety, quality, merchandising, and guest service standards. The host remains knowledgeable about menu items, prices, and specials; responds to guest feedback and communicates service or quality issues to supervisors. The position also supports day-to-day operations, inclusion and belonging, sustainability and conservation efforts, and community engagement.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-player attitude; personable, professional, upbeat, energetic, and able to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting, and perform the functions of the role.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Greet and seat guests as they enter the restaurant.
• Assist serving staff with drink orders or other tasks as needed.
• Sanitize reusable menus after use and prepare silverware rollups.
• Meet daily quick service, food service, safety and quality, availability, merchandising, and guest service standards.
• Follow proper uniform, hygiene, hand-washing, and glove-use requirements.
• Complete daily prep and item lists as assigned.
• Support operations in the assigned role and help fill operational gaps as necessary.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Maintain knowledge of menu items, prices, and specials to share with guests.
• Perform other tasks as necessary.
• Maintain a clean, safe, and organized work environment and uphold sanitation requirements.
• Understand and follow company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units.
• Help remove barriers and empower growth and opportunity for team members at all levels.
• Model sustainability and conservation efforts, understand their business application, and support teaching unit staff as appropriate.
• Support community efforts through engagement activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program provides access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to age, service, hours-worked, and enrollment requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed