Food Service Host

UPMC•Monroeville, PA

About The Position

UPMC East is hiring a full-time Food Service Host to support the Dietary and Cafeteria department. The role focuses on guest satisfaction through customer service and the timely delivery and service of nutritionally appropriate, attractive meals. The Food Service Host uses appropriate food-handling techniques and food-safety procedures throughout the job. Work hours vary among shifts of 5:30 a.m.–2 p.m., 7 a.m.–3:30 p.m., 7:30 a.m.–4 p.m., and 10 a.m.–6:30 p.m., with rotating weekends and holidays. Preferred candidates are available for all shifts and have a strong work history in customer service or food service. A work permit is required for applicants under 18. Act 34 clearance is listed.

Requirements

  • A work permit is required if the applicant is under 18 years old.
  • Act 34 clearance.

Nice To Haves

  • Availability to work all listed shifts.
  • Strong work history in customer service or food service.

Responsibilities

  • Follow hand-hygiene and infection-control procedures consistently when interacting with customers.
  • Follow department procedures for operating food-service equipment.
  • Communicate customer complaints and concerns effectively to other health-care team members.
  • Sanitize the assigned work area according to departmental procedures and health-department guidelines.
  • Serve patient meal trays using the designated department script and properly identify patients.
  • Distribute and collect patient menus and obtain selected menus according to departmental procedures.
  • Use customer-service skills when responding to meal-service requests to support customer satisfaction.
  • Serve meals within established timeframes and meet departmental standards for appearance, food quality, and temperature control.
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