Restaurant Host - Part Time

Saks Fifth Avenue•Island, KY

8d•$21 - $26

About The Position

The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating them. The role helps ensure smooth dining service by managing reservations and customer inquiries, organizing seating and customer traffic, and maintaining service and hygiene standards. The host also handles transactions according to established procedures, attends daily pre-shift meetings, and follows the posted work schedule and procedures for schedule and shift changes.

Requirements

Knowledge of the OpenTable platform.
Excellent oral and written communication skills.
Ability to work autonomously.
Motivated and results-driven.
Ability to interact graciously with the public and handle multiple duties at the same time.
Exceptional customer service and problem-solving skills.
A “win together” mentality.
Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Maintain a presence at the host stand or door to greet and seat customers professionally and graciously.
Monitor server performance to help ensure smooth service during customers’ dining experiences.
Use proper telephone etiquette.
Handle reservations through OpenTable, including VIP reservations, and respond to inquiries about operating hours, specials, events, and other matters.
Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic.
Follow established accounting procedures for transactions, accept authorized payment methods, and maintain knowledge of the POS system.
Maintain service flow standards, including properly seating customers across wait stations.
Participate in daily pre-shift meetings.
Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
Maintain the cleanliness and presentability of menus and menu covers.
Maintain hygiene standards, including clean, pressed attire and professionally styled hair and nails that avoid food contamination risks.
Adhere to the posted work schedule and established procedures for schedule and shift changes.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, such as critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities