Restaurant Host - Part Time

Saks•Village of Garden City, NY

8d•$21 - $26

About The Position

The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating them. The role involves managing reservations and customer inquiries, organizing seating and customer flow, supporting smooth service, and maintaining a clean and presentable host area and menus. The host is expected to follow established procedures, maintain hygiene standards, attend daily pre-shift meetings, and adhere to the posted work schedule.

Requirements

Knowledge of the OpenTable platform.
Excellent oral and written communication skills.
Ability to work autonomously.
Motivated and results-driven.
Ability to interact graciously with the public and handle multiple duties simultaneously.
Exceptional customer service and problem-solving skills.
A “Win together” mentality.
Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Maintain a presence at the host stand or door and professionally greet and seat customers.
Monitor server performance to help ensure smooth service during the dining experience.
Use proper telephone etiquette.
Manage reservations through OpenTable, including VIP reservations, and respond to inquiries about hours, specials, events, and other matters.
Organize reservations, maximize seating, and optimize staffing and customer traffic during operating hours.
Follow established accounting procedures for transactions, accept authorized payment methods, and maintain knowledge of the POS system.
Maintain the expected flow of service, including seating customers appropriately across wait stations.
Participate in daily pre-shift meetings.
Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
Keep menus and menu covers clean and presentable.
Maintain required hygiene and appearance standards, including clean, pressed clothing and professionally styled hair and nails.
Follow the posted work schedule and established procedures for schedule and shift changes.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, such as critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities