Restaurant A Host/Hostess
About The Position
The Restaurant Host/Hostess greets and seats guests dining during breakfast service and coordinates with servers to ensure tables are rotated equitably. The role calls for someone who can think on their feet while maintaining a professional, friendly demeanor. After seating guests, the Host/Hostess explains what they can expect and, when needed, helps serve coffee or another beverage of their choice. The Host/Hostess checks restaurant setup, manages floor plans and station rotations, shares menu and daily information with staff, records guest flow, and handles applicable micro machines. The role also involves checking opening sidework, providing guests with information about hotel facilities, and carrying out reasonable requests from management that the employee is capable of performing.
Requirements
- Must have TIPS, CARE, or equivalent certification, or become certified by the first day on the job.
- Must be able to follow directions and get along well with others.
Nice To Haves
- High school diploma or GED preferred.
- Previous service experience preferred.
Responsibilities
- Greet and seat breakfast guests, issue menus, and coordinate with servers to ensure equitable station rotation.
- Explain what guests can expect after seating them and, when needed, help serve coffee or another beverage.
- Check the restaurant for proper setup upon arrival.
- Check micro machines to ensure they are set to the proper menu; follow applicable micro procedures and set machines for the next shift before turning them off.
- Complete the floor plan using the station rotation chart, assign sidework on the floor plan, and post it at the host stand.
- Complete the menu class form, gather specials and daily information from the expeditor or food production manager, and conduct menu class.
- Remove extra silverware and return it to the credenza when there is an extra seat and no DRA.
- Record the number of guests per station on the guest flow chart and mark the next station in rotation.
- Check opening sidework before sending servers on break.
- Be familiar with hotel facilities, their locations and hours of operation, where guests can find this information, and directions to the hotel.
- Carry out reasonable requests from management that the employee is capable of performing.
Benefits
- 401k Savings Plan with Company Match
- Volunteer Opportunities
- Travel Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
