Restaurant A Host/Hostess
About The Position
Hilton Garden Inn Memphis Downtown is seeking a friendly, professional part-time Host/Hostess to welcome guests at its downtown Memphis restaurant. The role focuses on greeting and seating guests during breakfast service, ensuring tables are rotated equitably among servers, and maintaining a professional, welcoming demeanor. After seating guests, the host explains what they can expect and, when needed, assists with serving coffee or another beverage of their choice. The position pays $14.00 per hour and requires a flexible schedule. A high school diploma or GED and previous service experience are preferred. The employee must be able to follow directions, work well with others, and hold TIPS, CARE, or equivalent certification—or obtain it by the first day on the job.
Requirements
- Must be able to follow directions and get along well with others.
- Must hold TIPS, CARE, or equivalent certification, or become certified by the first day on the job.
Nice To Haves
- High school diploma or GED preferred.
- Previous service experience preferred.
Responsibilities
- Check the restaurant for proper setup upon arrival.
- Check that micro machines are set to the proper menu.
- Complete the floor plan using the station rotation chart, assign sidework on the floor plan, and post it at the host stand.
- Complete the menu class form, gather specials and daily information from the expeditor or food production manager, and conduct menu class.
- Seat guests according to station rotation and issue menus.
- If there is an extra seat and no DRA, remove the extra silverware and return it to the credenza.
- Record guest counts by station on the guest flow chart and mark the next station in rotation.
- Know the micro procedure, if applicable.
- Check opening sidework before sending servers on break.
- Set micro machines to the next shift’s menu and turn the machines off.
- Be familiar with hotel facilities, locations, and operating hours, and direct guests to relevant information or provide directions to the hotel.
- Carry out reasonable management requests that the employee is capable of performing.
- Explain to seated guests what to expect and, when needed, help serve coffee or another beverage.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
