GM

Arby's (AES Restaurants) • Greenup, KY

6d

About The Position

The Restaurant General Manager leads the restaurant to create a positive work environment for the team and a satisfying dining experience for guests. The role includes coaching, mentoring, and supporting team members, with responsibility for their development, safety, and well-being. The manager uses AES systems to operate the restaurant, sets and pursues goals for service, operations, and financial performance, and oversees restaurant controls, including cash and inventory. Performance areas include operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance.

Requirements

• Must have a reliable vehicle and a valid driver's license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Skills in respectful communication, coaching and development, hiring and staffing, leadership, listening, delegation, and working effectively in a fast-paced environment.
• Emotional resilience and patience, and high standards of integrity and customer satisfaction.
• Knowledge or ability in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, coach, and develop team members.
• Use AES systems to run the restaurant, including creating accurate projections and schedules.
• Implement restaurant controls, especially cash and inventory controls.
• Set and meet goals for service, operations, and financial results.
• Manage operations and profit and loss performance.
• Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Monitor food and labor variance and take appropriate action to improve results.
• Follow government regulations, employment law, food safety requirements, operating policies, and cash policies, and implement accounting controls.

Benefits

• Competitive bonus program
• Health insurance
• Paid time off
• Employee rewards and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed