GM

AES Restaurant Group•Greenup, KY

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by the belief that “Attitude Equals Success,” AES seeks a Restaurant General Manager to lead a restaurant, create a positive work environment and dining experience, and support the development, safety, and well-being of the team. The role includes coaching, mentoring, and caring for employees while pursuing goals in restaurant operations, financial performance, and guest satisfaction. The General Manager is expected to use AES systems to operate the restaurant, including accurate projections and effective scheduling; implement restaurant controls, particularly for cash and inventory; and set and meet goals for service, operations, and financial results. Performance areas include profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance management. Candidates must have a reliable vehicle and valid driver’s license, and must be ServSafe certified or capable of obtaining certification. The work involves exposure to warm and cold temperatures, prolonged standing, lifting, climbing ladders, and physical movements such as bending, squatting, twisting, pulling, and reaching. AES states that it is an Equal Opportunity employer, will consider reasonable accommodations for qualified applicants with disabilities, and participates in E-Verify.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and the team.
Skills in coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and managing in a fast-paced environment.
Emotional resilience and patience; ability to maintain high standards of integrity and customer satisfaction.
Skills in P&L management, operations management, restaurant management, and managing food and labor costs.
Ability to follow applicable regulations, employment law, food safety requirements, operational policies, and cash policies, and to implement accounting controls.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to run the restaurant, including accurate projections and effective scheduling.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Manage and improve performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variance and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.