QSR Restaurant GM (FF) | Grand Prairie

Serendipity Recruiting•Grand Prairie, TX

About The Position

The Restaurant General Manager is responsible for establishing and achieving company goals while maximizing guest satisfaction. The role has overall responsibility for restaurant operations, including driving sales through marketing and excellent operations, controlling profit and loss through business analysis, and training and developing the management team to ensure company standards are implemented and upheld. The position also oversees staffing and scheduling, food safety and quality, restaurant cleanliness, purchasing and preparation of supplies, equipment maintenance, marketing execution, employee and customer safety, cash and credit card security, and administrative procedures. The role includes working lunch and dinner during peak sales periods as part of a 55-hour work week.

Responsibilities

Build sales through excellent guest service and consistently high-quality products.
Create effective work schedules based on projected business; write schedules by 5 p.m. Friday and post them by 5 p.m. Monday each week.
Work lunch and dinner during peak sales periods as part of a 55-hour work week.
Ensure the safety and security of employees and customers.
Attain the restaurant’s Annual Operating Plan.
Ensure safe food is consistently delivered on every shift.
Ensure systems are consistently executed to maintain a clean, organized restaurant.
Purchase food, beverages, and supplies as needed and oversee their preparation to ensure products meet quality standards.
Operate in accordance with established performance, profit, and operating standards outlined in the OSM.
Use Learning Hub training to hire, retain, and develop a bench of “A” players and prepare team members and managers for growth opportunities.
Maintain a working knowledge of restaurant equipment and take responsibility for preventive maintenance.
Execute marketing plans accurately and on time, including approved Local Store Marketing, to encourage repeat customer visits.
Provide leadership that promotes enthusiasm, a positive mental attitude, and commitment to company objectives.
Train employees on cash control systems and credit card security, and maintain a secure environment for credit card data.
Meet administrative requirements and execute procedural guidelines.