QSR Restaurant GM (FF) | Odessa

Serendipity Recruiting•Irving, TX

About The Position

The Restaurant General Manager has overall responsibility for restaurant operations and for establishing and achieving company goals while maximizing guest satisfaction. The role focuses on increasing sales through excellent guest service, high-quality products, effective marketing, and strong operations. The manager also oversees profit and loss through business analysis and develops the management team and employees to ensure company standards are consistently implemented. The position includes working lunch and dinner during peak sales periods as part of a 55-hour work week. The manager is responsible for employee and customer safety, food safety, restaurant cleanliness and organization, equipment maintenance, purchasing, marketing execution, cash and credit card security, and administrative procedures. The employer describes its aim as providing a stimulating career environment for employees.

Responsibilities

Establish and achieve company goals while maximizing guest satisfaction.
Drive sales through excellent guest service, quality products, marketing, and effective restaurant operations.
Control profit and loss through comprehensive business analysis.
Create an effective work schedule based on projected business; write the schedule by 5 p.m. Friday and post it by 5 p.m. Monday each week.
Work lunch and dinner during peak sales periods as part of a 55-hour work week.
Ensure the safety and security of employees and customers.
Attain the restaurant’s Annual Operating Plan.
Ensure safe food is consistently delivered on every shift.
Execute systems consistently to maintain a clean, organized restaurant.
Purchase food, beverages, and supplies as needed, and oversee preparation to meet product quality standards.
Operate according to established performance, profit, and operating standards in the OSM.
Use Learning Hub training to hire, retain, and develop employees, build a bench of high-performing team members, and prepare employees and managers for growth opportunities.
Maintain working knowledge of restaurant equipment and oversee preventive maintenance.
Execute marketing plans accurately and on time, including approved Local Store Marketing, to build repeat customer visits.
Provide leadership that encourages enthusiasm, a positive attitude, and commitment to company objectives.
Train employees on general cash control systems and credit card security, and maintain a secure environment for credit card data.
Meet administrative requirements and follow procedural guidelines.