QSR Restaurant GM (FF) | Longview

Serendipity Recruiting•Longview, TX

11h

About The Position

The Restaurant General Manager is responsible for running the restaurant operation, achieving company goals, maximizing guest satisfaction, driving sales through strong marketing and operations, and controlling profit and loss through business analysis. The role also leads the training and development of the management team to ensure company standards are implemented and maintained. The General Manager builds sales through excellent guest service and quality products; plans effective staffing schedules; maintains food safety, cleanliness, and operational standards; and oversees purchasing and product preparation. The position also develops employees and managers, executes marketing plans, maintains restaurant equipment, promotes a positive team culture, and oversees cash-control, credit-card security, administrative, and procedural requirements. The role involves working lunch and dinner shifts during peak sales periods as part of a 55-hour work week.

Requirements

Good working knowledge of restaurant equipment.
Ability to work a 55-hour week and work lunch and dinner during peak sales periods.

Responsibilities

Establish and achieve company goals while maximizing guest satisfaction.
Run the overall restaurant operation and drive sales through guest service, product quality, marketing, and operational execution.
Control profit and loss through business analysis and attain the restaurant’s Annual Operating Plan.
Create an effective work schedule based on projected business; write the schedule by 5 p.m. Friday and post it by 5 p.m. Monday each week.
Work lunch and dinner during peak sales periods as part of a 55-hour work week.
Ensure the safety and security of employees and customers.
Ensure safe food is consistently delivered on every shift and that systems are consistently executed to maintain a clean, organized restaurant.
Purchase food, beverages, and supplies as needed, and oversee preparation to ensure products meet quality standards.
Operate according to established performance, profit, and operating standards outlined in the OSM.
Use Learning Hub training to hire, retain, and develop employees, build a bench of high-performing team members, and prepare employees and managers for growth opportunities.
Maintain working knowledge of restaurant equipment and oversee preventive maintenance.
Execute marketing plans accurately and on time, including approved Local Store Marketing, to encourage repeat customer visits.
Provide leadership that builds enthusiasm, a positive attitude, and commitment to company objectives.
Train employees on cash-control systems and credit-card security, and maintain a secure environment for credit-card data.
Meet administrative requirements and execute procedural guidelines.