QSR Restaurant GM (FF) | Cypress (Houston)

Serendipity Recruiting•Cypress, CA

19h

About The Position

The Restaurant General Manager is responsible for establishing and achieving company goals while maximizing guest satisfaction. The role has overall responsibility for restaurant operations, including driving sales through strong marketing and excellent execution, managing profit and loss through business analysis, and training and developing the management team so company standards are implemented and upheld. The General Manager works lunch and dinner during a 55-hour work week in peak sales periods and is accountable for restaurant performance, team development, safety, food quality, and administrative procedures.

Requirements

Working knowledge of restaurant equipment.
Ability to oversee preventive maintenance of a restaurant.

Responsibilities

Build sales through excellent guest service and consistently high-quality products.
Create an effective work schedule based on projected business; complete it by 5 p.m. Friday and post it by 5 p.m. Monday each week.
Work lunch and dinner during a 55-hour work week in peak sales periods.
Ensure the safety and security of employees and customers.
Achieve the restaurant’s Annual Operating Plan.
Ensure safe food is consistently delivered on every shift.
Execute systems consistently to maintain a clean, organized restaurant.
Purchase food, beverages, and supplies as needed, and oversee preparation to ensure products meet quality standards.
Operate in accordance with established performance, profit, and operating standards in the OSM.
Use Learning Hub training to hire, retain, and develop high-performing employees and prepare team members and managers for growth opportunities.
Maintain working knowledge of restaurant equipment and oversee preventive maintenance.
Execute marketing plans accurately and on time, including approved Local Store Marketing, to encourage repeat customer visits.
Provide leadership that promotes enthusiasm, a positive attitude, and commitment to company objectives.
Train employees on cash-control systems and credit-card security, and maintain a secure environment for credit-card data.
Meet administrative requirements and follow procedural guidelines.