QSR Restaurant GM (FF) | Cypress (Houston)

Serendipity Recruiting • Cypress, TX

2d

About The Position

The Restaurant General Manager is responsible for establishing and achieving company goals while maximizing guest satisfaction. This role has overall responsibility for restaurant operations, including driving sales through effective marketing and excellent operations, managing profit and loss through business analysis, and training and developing the management team to ensure company standards are implemented and upheld.

The manager works lunch and dinner during peak sales periods as part of a 55-hour work week. Responsibilities include sales growth, scheduling, food safety and quality, restaurant cleanliness and organization, purchasing, equipment maintenance, marketing execution, employee development, cash and credit-card security, and administrative compliance.

Responsibilities

• Build sales through excellent guest service and consistently high-quality products.
• Create an effective work schedule that reflects projected business needs; write the schedule by 5 p.m. Friday and post it by 5 p.m. Monday each week.
• Work lunch and dinner shifts during peak sales periods as part of a 55-hour work week.
• Protect the safety and security of employees and customers.
• Achieve the restaurant’s Annual Operating Plan.
• Ensure safe food is consistently delivered on every shift.
• Ensure consistent execution of systems to maintain a clean, organized restaurant.
• Purchase food, beverages, and supplies as needed, and oversee preparation to ensure products meet quality standards.
• Operate according to established performance, profit, and operating standards outlined in the OSM.
• Use Learning Hub training to hire, retain, and develop a bench of “A” players and prepare team members and managers for growth opportunities.
• Maintain working knowledge of restaurant equipment and take responsibility for preventive maintenance.
• Execute marketing plans accurately and on time, including approved Local Store Marketing, to encourage repeat visits.
• Lead by fostering excitement, enthusiasm, a positive attitude, and commitment to company objectives.
• Train employees on general cash-control systems and credit-card security, and maintain a secure environment for credit-card data.
• Meet administrative requirements and execute procedural guidelines.

Benefits

• The employer describes a stimulating career environment for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed