GM

Arby's (AES Restaurants) • Graham, NC

2d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team to create a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting team development, safety, and well-being. The role focuses on guest satisfaction, restaurant operations, financial results, and achieving performance goals. AES describes its culture as goal-oriented and guided by the belief that “Attitude Equals Success.”

Requirements

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and working in a fast-paced environment.
• Emotional resilience and patience.
• Ability to uphold high standards of integrity and customer satisfaction.
• Skills in profit and loss management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, and coach the team.
• Use AES systems to operate the restaurant, including creating accurate projections and schedules.
• Implement restaurant controls, particularly for cash and inventory.
• Set and achieve goals for service, operations, and financial results.
• Manage restaurant operations and profit and loss performance.
• Monitor guest satisfaction, customer service, speed of service, and quality control.
• Support workplace safety and address positive food and labor variances with appropriate corrective action.
• Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.

Benefits

• Competitive bonus program
• Full-time shifts
• Health insurance
• Paid time off (PTO)
• Employee rewards and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed