GM

Arby's (AES Restaurants)•Storm Lake, IA

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by its “Attitude Equals Success” values, AES seeks a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with a focus on their development, safety, and well-being. The role is goal-oriented and involves managing restaurant operations and financial results, including profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variances. The manager is expected to follow government regulations, employment law, food-safety standards, operational policies, cash policies, and accounting controls. The position requires a reliable vehicle and valid driver’s license, and ServSafe certification or the ability to obtain it. It involves working in warm and cold temperatures, standing for 8–10 hours, lifting up to 50 pounds, climbing ladders for general maintenance, and performing bending, squatting, twisting, pulling, and reaching motions.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations and profit and loss, and work toward guest satisfaction, customer service, speed of service, quality control, and workplace safety goals.
Meet positive food and labor variance goals and take appropriate action to improve results.
Follow government regulations, employment law, food-safety standards, operational policies, and cash policies, and implement accounting controls.
Create a positive work environment and support the development, safety, and well-being of the team.