GM

AES Restaurants•Norfolk, NE

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is hiring a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with responsibility for their development, safety, and well-being. The role focuses on guest service, restaurant operations, financial results, and meeting performance goals. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

  • Reliable vehicle and valid driver’s license.
  • ServSafe certification, or ability to obtain certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and emotional resilience and patience.
  • Ability to work in a fast-paced environment and think on one’s feet.
  • High standards of integrity and customer satisfaction.
  • Skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, coach, and develop team members; manage hiring and staffing.
  • Use AES systems to operate the restaurant, including creating accurate projections and effective schedules.
  • Implement restaurant controls, particularly for cash and inventory.
  • Set and meet goals for service, operations, and financial results.
  • Manage restaurant operations and profit and loss.
  • Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Monitor food and labor variances and take appropriate action to improve results.
  • Follow government regulations, employment law, food safety requirements, operating policies, and cash policies; implement accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time health insurance.
  • Health savings account.
  • Paid time off (PTO).
  • Employee rewards and recognition program.
  • Industry-leading compensation and bonus plan.
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