GM

Arby's (AES Restaurants)•Springboro, OH

4d•$53,000 - $65,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by its “Attitude Equals Success” values, AES seeks a Restaurant General Manager to lead the team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team development, safety, and well-being while working toward restaurant goals for service, operations, and financial results. The role uses AES systems to operate the restaurant, including creating accurate projections and schedules, and applies restaurant controls for cash and inventory. Performance areas include operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and positive food and labor variance. The role requires compliance with government regulations, employment law, food safety, operational policies, cash policies, and accounting controls.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and team members.
Skills in coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, particularly for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Coach, mentor, and support the development, safety, and happiness of the team.
Manage performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variance and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operational policies, cash policies, and accounting controls.