GM

AES Restaurant Group•Ashville, OH

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based franchisee of Arby’s, operating restaurants across 344 locations in 20 states. The company emphasizes its value “Attitude Equals Success” and seeks a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports employees, with responsibility for their development, safety, and well-being. The role focuses on delivering outstanding service and guest satisfaction, developing and staffing the team, using AES systems to plan restaurant operations, and managing restaurant controls such as cash and inventory. The manager sets and works toward service, operational, and financial goals, including performance in operations, profit and loss, guest satisfaction, speed of service, quality control, workplace safety, and food and labor variance. The position also requires compliance with government regulations, employment law, food safety requirements, operating policies, and cash policies. AES describes itself as goal-oriented and offers competitive compensation and a bonus plan, along with opportunities to develop skills. The company’s stated vision is to be its guests’ favorite fast-food destination.

Requirements

Reliable vehicle and valid driver’s license.
ServSafe certification or ability to obtain certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and team members.
Skills in coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to run the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, particularly cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operating policies, and cash policies, and implement accounting controls.
Create a positive work environment and support the development, safety, and well-being of the team.