GM

AES Restaurant Group•Powell, TN

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team and is responsible for creating a positive work environment and dining experience. The role includes coaching, mentoring, and supporting team members, while contributing to their development, safety, and well-being. The manager uses AES systems to operate the restaurant, including accurate projections and effective scheduling. They oversee service, operations, financial performance, cash and inventory controls, food and labor costs, and compliance with applicable regulations and company policies. AES describes itself as a goal-oriented company where employees can develop their skills and work toward performance results.

Requirements

Reliable vehicle and valid driver’s license.
ServSafe certification or ability to obtain certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully with guests and the team.
Coaching and developing, hiring and staffing, leadership, listening, and delegating skills.
Emotional resilience and patience.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, coach, and develop team members.
Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Manage restaurant operations and profit and loss.
Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor food and labor variances and take appropriate action to improve results.
Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.