Restaurant Front of House Manager

Boqueria Restaurant•Washington, DC

6d•$70,000 - $75,000

About The Position

The Front of House Manager leads restaurant shifts and owns the guest experience on the floor. This role leads pre-shift meetings, sets the tone for service, coaches and develops servers, bartenders, hosts, and support staff in real time, and ensures guests receive attentive, high-quality hospitality. The manager partners with the General Manager and Assistant General Manager on service standards, floor labor, and readiness for service and Department of Health inspections. This is an opportunity to grow in restaurant management with Boqueria Restaurant Group.

Requirements

Genuine passion for hospitality and for leading and developing people.
Strong communication skills, including listening, giving clear feedback, and keeping the team informed.
Experience leading shifts or teams in a high-volume restaurant as a supervisor, captain, or manager.
Strong food and beverage knowledge.
Strong organization and planning skills, and an understanding of how daily decisions affect the business.
Comfort with, or ability to learn quickly, OpenTable, Toast, Restaurant365, Dolce, Microsoft Office, and Excel.
Energy, positivity, and a good sense of humor.
Must be at least 18 years old.
Required food safety certifications must be obtained and confirmed upon hire.

Responsibilities

Lead shifts, conduct pre-shift meetings, set the tone on the floor, and elevate the guest experience.
Train, develop, and support servers, bartenders, hosts, and support staff through in-the-moment coaching.
Monitor the dining room, check on tables, and address service issues in ways that encourage guests to return.
Help build a supportive workplace culture and bring the company’s core values to life.
Partner with the General Manager and Assistant General Manager on service standards, floor labor, service readiness, and Department of Health inspection readiness.