Restaurant Expeditor

Angel Of The Winds Casino Resort•Arlington, WA

About The Position

The Restaurant Expeditor expedites food orders for food and beverage outlets, serving as the liaison between front-of-house service staff and kitchen staff. The role receives incoming food orders, manages dinner-ticket timelines, ensures cook times meet standards, and completes plate presentations according to recipes and specifications. It coordinates food delivery with food and beverage staff and maintains menu knowledge, including daily offerings, ingredients, and preparation methods. The expeditor sets up and maintains a clean, organized, and stocked station; ensures food quality, plate presentation, garnish, and order accuracy; and buses, cleans, and resets tables. The position also completes side work, follows product merchandising and storage practices, observes food and equipment safety and sanitation guidelines, and communicates service or food-related issues to restaurant management, supervisors, or the chef. Attendance at mandatory meetings and compliance with department and casino policies are required. Nights, weekends, and holidays may be required. Starting wage is $17.15 per hour.

Requirements

Exceptional guest service skills.
Must be at least 18 years of age.
One to three months of related work experience and/or training, or an equivalent combination of education and experience.
Customer-service orientation and excellent verbal and written communication skills.
Ability to multitask and work independently.
Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 13 Servers Permit.
Ability to receive detailed information through oral and written communication.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to perform repetitive movement daily, with occasional bending and crouching.

Responsibilities

Expedite food orders on the line and in the kitchen for food and beverage outlets.
Serve as the liaison between front-of-house service staff and kitchen staff.
Receive incoming food orders and manage dinner-ticket timelines to ensure cook times meet established standards.
Complete plate presentations according to recipe and presentation specifications.
Set up the expeditor station and keep it clean, organized, and stocked throughout the shift.
Maintain high standards of plate presentation, food quality, garnish, and order accuracy.
Coordinate food delivery with food and beverage staff.
Maintain knowledge of the menu, daily offerings, ingredients, and dish preparations.
Bus, clean, and reset tables in a timely manner.
Complete side work in a timely and satisfactory manner.
Follow standards for merchandising, stocking, rotating, and storing products.
Follow applicable food and equipment safety and sanitation guidelines.
Communicate food quality, order-timeliness, or service-related issues to the restaurant manager, supervisors, or chef.
Attend mandatory department, casino, and training meetings.
Follow department and casino policies, procedures, and regulations.
Work nights, weekends, and holidays as required.
Perform other duties as assigned.