Restaurant Captain/Assistant General Manager (Supreme Dumplings)
Kizuki Ramen•Tacoma, WA
•$28 - $38•Onsite
About The Position
Restaurant Captains (Assistant Managers) play a key leadership role, supporting the General Manager in daily operations while ensuring our Standard Operating Procedures (SOPs) are upheld, the team is well-trained, and guests receive exceptional service. Restaurant Captains lead by example, energize the team, and ensure the restaurant consistently meets or exceeds operational standards.
Requirements
- Minimum 2 years of experience in customer service, food service, or a related field
- High school diploma or GED required
- Valid food handler’s permit (or willingness to obtain one)
- Alcohol server permit preferred
- Strong attention to customer needs and detail-oriented service mindset
- Excellent verbal communication and leadership skills
- Ability to perform effectively in a fast-paced environment
- Strong training, coaching, and team development abilities
- Solid organizational and problem-solving skills
- Ability to stand and walk for extended periods
- Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles
- Applicants must be 18 years of age or older
- Must be able to provide documentation proving legal authorization to work in the United States
Nice To Haves
- Alcohol server permit preferred
Responsibilities
- Greet and assist guests with a friendly and professional demeanor; respond appropriately to feedback and concerns
- Train team members and uphold company standards in food preparation, service, and cleanliness
- Monitor food quality and manage food cost controls
- Communicate daily goals and support team members during busy shifts
- Coordinate schedules, cleaning checklists, inventory, and supply orders
- Resolve operational issues promptly, including guest concerns and training gaps
- Clearly communicate procedures, standards, and expectations
- Lead training across all stations using hands-on guidance and the company’s learning management system
- Learn basic maintenance of kitchen equipment
- Conduct daily quality checks to ensure consistency and high standards
- Perform other duties as assigned
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Employee meals and discounts
- Opportunities for career growth and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
