Bar Louie Supervisor
About The Position
Chicago Marriott Northwest is seeking a responsible, energetic, and service-oriented Restaurant / Bar Supervisor to join the Bar Louie team in Hoffman Estates, Illinois. The supervisor assists the Restaurant Manager with daily operations, supervises front-of-house employees, maintains service standards, addresses guest concerns, and supports smooth restaurant and bar operations. The role requires a hands-on leader who sets a positive example and delivers excellent customer service in a fast-paced hospitality environment. The position is full-time, with a pay rate of $18.00–$20.00 per hour depending on experience and qualifications. Joining is immediate.
Requirements
- Previous experience in restaurant, bar, or hotel food and beverage operations is preferred.
- Prior supervisory or team-lead experience is an advantage.
- Strong knowledge of restaurant and bar service operations.
- Excellent verbal communication and interpersonal skills.
- Ability to lead, motivate, and coordinate a team.
- Strong customer service and problem-solving abilities.
- Familiarity with POS systems, cash handling, and restaurant procedures.
- Ability to work in a fast-paced environment and handle multiple responsibilities.
- Flexible availability to work evenings, weekends, and holidays as required.
- High school diploma or equivalent is preferred.
Nice To Haves
- Previous restaurant, bar, or hotel food and beverage operations experience.
- Prior supervisory or team-lead experience.
- High school diploma or equivalent.
Responsibilities
- Supervise daily restaurant and bar activities to support efficient operations and high standards of service, quality, and hospitality.
- Ensure proper opening, closing, and shift handover procedures; maintain restaurant cleanliness, organization, and appearance.
- Assist the management team with daily operational requirements.
- Supervise and coordinate restaurant and bar staff, assign duties, and ensure responsibilities are completed.
- Assist with employee training, coaching, onboarding, and scheduling; motivate team members and promote a positive work environment.
- Report employee performance and operational concerns to management.
- Ensure guests receive friendly, attentive, and professional service; welcome guests and assist with seating and service requests.
- Handle guest complaints, resolve concerns promptly, monitor satisfaction, and communicate feedback to management.
- Coordinate with kitchen and bar teams to support timely food and beverage service; monitor presentation, beverage quality, and order accuracy.
- Assist with inventory checks, stock replenishment, and product rotation; help minimize food waste and maintain portion control.
- Ensure responsible alcohol service and compliance with applicable regulations.
- Monitor POS transactions and billing accuracy; assist with cash handling and shift-end reconciliation.
- Maintain daily operational records and shift reports; report inventory shortages and maintenance concerns to management.
- Support the Restaurant Manager in meeting operational and sales goals.
- Maintain cleanliness and sanitation in restaurant and bar areas and ensure employees follow food and workplace safety procedures.
- Monitor compliance with company policies and operational standards and promote a safe environment for guests and employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
