Assistant Manager FOH - Goodyear, AZ

Fogo de Chão•Goodyear, AZ

About The Position

Fogo de Chão is hiring a Restaurant Assistant Manager to help provide guests with an unforgettable dining experience while supporting the company’s mission and values. The role advises and supervises restaurant team members, develops and retains staff, manages guest reservations and wait times, and works to ensure guest satisfaction and safety. The manager is also responsible for inventory, forecasting, targets, food-handler certification compliance, safety procedures, recognition, and EcoSure program management. The position requires five years of restaurant operations experience. A high school diploma or equivalent is required; a bachelor’s degree in hotel or restaurant management is desirable, and a combination of education and experience will be considered. Occasional travel is required. Medical, dental, and vision insurance are available to full-time team members beginning the first of the month following their start date. Company-paid life insurance and short-term disability are provided where allowed, along with a voluntary benefits package.

Requirements

Five years of restaurant operations experience.
High school diploma or equivalent.
Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
Proficiency in Microsoft Office.
Occasional travel required.
Ability to frequently lift and/or move up to 25 pounds.
High level of endurance and mental acuity and toughness to manage conflict and handle high-stress situations.

Nice To Haves

Three years of knowledge of churrasco and churrascaria cuisine preferred.
Bachelor’s degree in hotel or restaurant management desirable.
Aloha Point of Sale experience preferred.
Hotschedules experience preferred.
Workday experience preferred.
GuestBridge experience preferred.
MenuLink experience preferred.

Responsibilities

Advise and supervise restaurant team members.
Attract, develop, and retain restaurant team members.
Use GuestBridge/OpenTable to manage guest reservations and wait times.
Ensure employees have completed and hold unexpired food-handler certifications.
Promote a Culture of Recognition (OZ Principle).
Ensure guest satisfaction and resolve guest concerns.
Manage inventory, forecasting, and target setting.
Promote EcoSure program management and action plans.
Communicate safety policies and procedures and ensure they are followed.
Ensure the safety of guests and team members.
Ensure guests are satisfied with their experience.

Benefits

Medical insurance for full-time team members, available the first of the month following their start date.
Dental insurance for full-time team members, available the first of the month following their start date.
Vision insurance for full-time team members, available the first of the month following their start date.
Company-paid life insurance, where allowed.
Company-paid short-term disability, where allowed.
Voluntary critical illness coverage.
Voluntary hospital indemnity coverage.
Voluntary accident coverage.
Voluntary permanent life insurance.
Voluntary pet insurance.