IHOP Restaurant Assistant Manager #015 Restaurant

TravelCenters of America • Seville, OH

5d

About The Position

The Restaurant Assistant Manager assists the General Manager with restaurant operations and marketing. The role includes staffing, training and development, supervising staff, and improving profitability. The Assistant Manager leads team members toward company performance standards, promotes excellent customer service and food quality, maintains a clean restaurant, and supports effective management of people, products, service, and facilities. The role also requires following safety and operating standards and handling hourly associate duties when needed.

Requirements

• High school diploma or GED.
• Good verbal and written communication skills.
• Ability to work flexible hours, including nights, weekends, and some holidays.
• Proficiency in Microsoft Office.
• Operational understanding of POS software.

Nice To Haves

• Supervisory experience in the full-service restaurant industry.
• Ability to lead, motivate, train, and develop people.
• Leadership by example while working alongside team members.

Responsibilities

• Lead and inspire the team to meet and exceed company performance standards and improve restaurant performance.
• Develop a trusting environment that encourages feedback from team members and guests.
• Coach and performance-manage staff according to company policy.
• Serve customers courteously, quickly, efficiently, and with a positive attitude.
• Ensure guests receive quality food and a clean restaurant environment.
• Recruit, hire, train, and retain team members according to company guidelines.
• Create a culture where team members feel respected and recognized for their achievements.
• Help achieve financial objectives by effectively managing people, product, service, and facility processes, with focus on revenue and profit.
• Adhere to safety standards and operating standards.
• Follow company guidelines on vendor relationships.
• Assume duties of any hourly associate position as necessary.

Benefits

• Competitive wages and annual bonus opportunity.
• Medical, dental, vision, and life insurance.
• 401(k) with a company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• On-site meal discounts.
• Discounts on technology, travel, food, and fuel.
• Opportunity for growth and advancement with company-paid training.
• Relocation assistance; relocation is not required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED