Restaurant Assistant General Manager

CEC Entertainment•Mesquite, TX

11d

About The Position

At Peter Piper Pizza, the Assistant General Manager helps execute restaurant operations standards and ensure guests receive a high-quality experience through outstanding hospitality, quality products, and a clean environment. The role supports the General Manager in running a profitable restaurant, developing employees, and maintaining safe and consistent operations. CEC Entertainment describes career and growth opportunities, noting that 70% of its management team is made up of internal promotions. Employees can also access earned wages through the “Work Today, Get Paid Tomorrow” program. The position requires the ability to perform physical duties during a scheduled shift, including lifting or carrying objects weighing up to 50 pounds and standing, bending, kneeling, reaching, pushing or pulling, walking, and squatting. The work environment may include flashing or flickering lights, moving mechanical parts, and loud noises. The role also requires handling job stress and interacting effectively with guests and coworkers. Reasonable accommodations may be made for individuals with disabilities. CEC offers eligible employees benefits that may include telemedicine, early wage access, a 401(k), employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, and financial relief resources. Full-time employees averaging at least 29.5 hours per week are eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support. State- and local-law benefits, including paid sick leave, are provided as applicable. Commission may also be earned for Membership and Fun Pass sales, with amounts varying by exempt status.

Requirements

Be at least 18 years old, or the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
High school diploma or GED, or an equivalent combination of relevant education and experience.
Two years of management experience, preferably in the restaurant or hospitality industry, or an equivalent combination of relevant management and industry experience.
Basic computer skills.
Ability to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Ability to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Ability to handle job stress and interact effectively with guests and coworkers.

Responsibilities

Assist the General Manager in ensuring restaurant profitability through sales, labor-cost control, food-waste control, and other means.
Assist with recruiting, interviewing, hiring, and onboarding Managers and Team Members to meet business needs.
Train, coach, and develop entry-level managers and Team Members.
Open and close the restaurant using the appropriate checklists.
Ensure managers and Team Members follow applicable rules, regulations, policies, and procedures.
Maintain a safe working environment for managers, Team Members, and guests.
Model and reinforce guest hospitality expectations.
Assign daily tasks to entry-level managers and Team Members and follow up on their completion.

Benefits

Commission potential for Membership and Fun Pass sales, with rates dependent on exempt status; commissions are paid bi-weekly unless state law requires otherwise.
Access to earned wages through the “Work Today, Get Paid Tomorrow” program.
Telemedicine.
Early wage access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Full-time employees averaging 29.5 or more hours per week are eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.