Restaurant Assistant General Manager

Eataly North America•West Palm Beach, FL

24d

About The Position

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. The role reports to the General Manager of Restaurants and works to maximize profitability while upholding the company’s mission, values, policies, quality standards, and guest experience standards. The Assistant General Manager takes a hands-on approach on the restaurant floor and helps lead, develop, and support the team. Eataly restaurants serve authentic Italian dishes made with high-quality, seasonal ingredients.

Requirements

Bachelor’s degree or associate degree.
At least 2 years of experience managing a large restaurant staff to accomplish sales and guest service goals.
Demonstrated problem-solving, organizational, analytical, and business management skills.
Excellent communication, leadership, and team-building skills.
Advanced proficiency in Microsoft Office.
Availability to work a flexible schedule, often including evenings, weekends, and holidays.
Ability to lift up to 50 pounds.
Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.

Nice To Haves

Experience with Italian cuisine and wine is highly preferred.

Responsibilities

Oversee restaurant operations to maximize profitability while upholding company standards and the guest experience.
Work actively on the floor and take a hands-on approach to restaurant operations.
Hire, assign, train, motivate, evaluate, and terminate team members as necessary.
Provide timely coaching and feedback to team members to facilitate their growth.
Manage inventory levels and replenish goods and operating materials.
Collaborate with other departments and corporate teams to plan activities and special events and share information.
Document, investigate, and resolve employee and guest incidents.
Maintain a high level of hospitality toward guests and within the team.
Perform other duties as required or assigned.