Response Technical Specialist

Michael Baker International•Anchorage, AK

About The Position

The Response Technical Specialist is assigned to the Response team within the Federal and Government Services business unit and assists the Response Team Lead with day-to-day management of the Response team. The position supports field operations, contract oversight, client management, business development, policy implementation and development, supervision of project staff, and business-unit operational and management goals. It also helps grow and oversee the company’s Emergency Management response sector and build relationships with state, local, and federal clients and teaming partners. Remote work may be considered for candidates living more than 50 miles from a corporate office. Candidates living within approximately 50 miles of an office should be prepared to report onsite. Travel to client locations and deployment for extended periods are required, with travel and deployment potentially reaching 75%.

Requirements

Bachelor’s degree in Business Administration, Public Administration, Emergency Management, or a related field, or at least 5 years of disaster/emergency management experience focused on Response.
At least 3 years of experience in a supervisory capacity.
IS-100, IS-200, IS-700, and IS-800 certifications.
Strong understanding of Emergency Management response, including Operations, Logistics, Sheltering, and Communications.
Demonstrated ability to execute Response-focused field operations.
Demonstrated project management ability to manage, organize, and prioritize operations.
Strong interpersonal and communication skills, including the ability to communicate across diverse audiences, negotiate, and resolve problems.
Ability to work independently and make decisions in a highly charged, dynamic environment; team-building and consensus-building skills.
Excellent client relations skills and understanding of local, state, and federal government structure.
Ability to manage project budgets and develop projections for strategic decision-making.
Ability to manage client expectations, subcontractor relationships, and client contracts.
Ability to understand, interpret, apply, and explain federal and agency policies, regulations, and procedures.
Ability to communicate verbally with individuals and groups, including internal contacts, property owners, organizations, and officials.
Ability to travel and deploy as needed, up to 75%.

Nice To Haves

Experience with Mass Care and Sheltering operations.
Experience with logistics management and/or inventory management.
Experience with debris management or monitoring.
Previous Emergency Management private-sector experience.
CEM or equivalent state certification.
Familiarity with disaster recovery programs.
Ability to develop strong business development proposals to win additional contracts.

Responsibilities

Coordinate pre-event Response activities with clients and stakeholders and obtain information needed for operational planning.
Act as engagement manager or project manager for assigned projects, maintain client relationships, ensure contract compliance, monitor financial targets, and liaise between clients and Tidal Basin staff.
Supervise and mentor assigned project staff, monitor project work, conduct performance appraisals, and support professional development.
Ensure work is performed safely and in accordance with Tidal Basin’s project management policies.
Manage operations, monitor project budgets and costs, and use technology to improve efficiency.
Provide daily project oversight and quality assurance.
Communicate project status and projected timelines to senior leadership throughout projects.
Ensure client project documentation complies with FEMA policy.
Promptly resolve contract, performance, or personnel issues and notify appropriate parties.
Provide clients with technical assistance throughout response and/or debris operations.
Coordinate pre-event planning and support field operations, contract oversight, client management, business development, policy development, and implementation.
Perform other duties as assigned.