Campus Response Specialist

Securitas Security Services•Redmond, WA

6h•$25 - $26

About The Position

The Campus Response Specialist provides security services for a campus, including foot and vehicle patrols. The role responds to emergency and routine service calls, assesses risks and threats, takes appropriate action, and completes required reports and documentation. The position helps maintain a safe and secure environment by monitoring premises, enforcing access control and site rules, and providing responsive, courteous service to employees, visitors, vendors, and contractors. Officers may need to partner with local emergency responders and act effectively with little or no direct supervision. The role requires following safe work practices and company and client procedures, maintaining professional composure in challenging situations, and protecting confidential information and incident evidence. Work may involve varied hours, nights, weekends, holidays, overtime, on-call response, frequent travel, and work in inclement weather or with protective equipment, depending on assignment.

Requirements

Must be at least 18 years old.
Must have or be willing to obtain a valid Washington State driver’s license; must also meet applicable driver’s license and insurable-driving-record requirements.
Must have reliable communication and transportation.
Must have the legal right to work in the United States.
Must be able to speak, read, and write English.
High school diploma or GED required.
Must participate in and meet company and client pre-employment screening requirements, including background and reference checks and drug testing; a behavioral selection survey may also be required.
Must meet applicable state, county, and municipal security-officer licensing requirements and any account-specific skill, certification, or authorization requirements.
Must successfully complete classroom and on-the-job training.
Knowledge of security operations and procedures; ability to learn security and safety devices and controls.
Basic computer skills and ability to write routine correspondence, logs, and reports.
Strong oral and written communication and customer-service skills.
Ability to maintain professional composure, make sound judgments without immediate supervision, follow up on actions, and work effectively with little or no direct supervision.
Ability to track and maintain schedule assignments, handle multiple assignments concurrently, take initiative, and adapt to changing conditions.
Ability to interact effectively across social levels and diverse cultures and to work as a team member or project-team leader.
Ability to perform the physical and communication demands of the role, including extended walking and standing, climbing stairs and ladders, responding to emergencies, and lifting or moving items as required.
Must be able to respond on-call to emergencies and incidents at all hours.

Nice To Haves

Work experience in the security industry, public service such as police or fire, or the military is desired.
Retail, food service, or hospitality experience is noted as a good fit; experience is not necessary because training is provided.

Responsibilities

Enforce access control policies for client employees, vendors, visitors, contractors, and vehicles using security devices and barriers.
Identify and verify people entering facilities, detect suspicious or prohibited people and items, and ensure property removal follows client standards.
Provide courteous customer service and communicate professionally with employees, vendors, visitors, and contractors.
De-escalate and manage confrontational, aggressive, or threatening situations using effective communication and intervention skills.
Respond to emergency and routine incidents, including unauthorized incursions, fires, medical emergencies, bomb threats, suspicious activity, flooding, hazardous materials, and facilities issues; coordinate with local emergency responders as needed.
Assess risks and threats, conduct security audits and reviews, identify workplace-violence indicators, and take appropriate action.
Prepare written and electronic logs and reports, enter information into computer systems, collect information for follow-up, and maintain required documentation.
Patrol assigned areas on foot, bicycle, and/or by vehicle; inspect buildings, grounds, and perimeters for hazards, security violations, mechanical problems, and unauthorized persons.
Communicate security issues using two-way radio, telephone, and email.
Protect incident scenes and evidence using barriers and signage, applying crime-scene preservation knowledge.
Collect, move, or witness the destruction of confidential materials and safeguard client proprietary or classified information.
Stand guard at assigned posts and perform other similar duties required for the site.
Report security shortfalls through the organizational chain and suggest improvements to the security program.
Follow standardized procedures, company policies, client requirements, and safe work practices; notify superiors of unsafe conditions.