Respiratory Support Technician

AdaptHealth•Naples, FL

11d

About The Position

The Respiratory Support Technician provides direct and indirect patient care across home, office, and hospital environments, following governmental, accrediting, and organizational policies and procedures. The role helps ensure patients receive appropriate equipment and services efficiently and satisfactorily. The technician also serves as a subject matter expert, trains new hires, and mentors team members. The position involves instruction, setup, fitting, follow-up, maintenance, troubleshooting, documentation, and support for respiratory patients and equipment. The technician works with respiratory and operations staff, supports quality improvement, promotes services to community referral sources as appropriate, and maintains patient confidentiality and compliance with applicable procedures. The role requires travel throughout the service area using a personal vehicle, access to patients’ residences as needed, and the ability to work outside normal business hours or extended hours when required. The work may involve sitting for long periods, computer use, lifting and assisting patients, and exposure to hazardous materials, infectious pathogens, loud noise, extreme temperatures, and stressful interactions.

Requirements

High school diploma or equivalent.
Valid and unrestricted driver’s license from the state of residence.
Equipment repair or maintenance skills.
Proficiency with computer systems and database applications.
Understanding of basic medical terminology.
Knowledge of insurance verification processes.
Strong attention to detail and organizational skills.
Ability to work under time constraints and manage multiple priorities.
Written and verbal communication skills.
Professional demeanor in interactions with patients and staff.
Commitment to confidentiality and data security protocols.
Ability to perform repetitive motions of the wrists, hands, and/or fingers due to extensive computer use.
Ability to lift 50 pounds as needed and assist in pulling a patient weighing approximately 130 pounds to a sitting position.
Ability to work outside normal business hours, travel throughout the service area, use a personal vehicle, and access patient residences as needed.
Ability to work independently with minimal supervision and be available for extended hours when required.
Ability to communicate effectively and demonstrate empathy, compassion, courtesy, and respect for privacy.
Company-conducted background check required; a company-conducted motor vehicle record check is required for driving roles.
Clinical roles require valid licensure or certification where applicable.
For positions located in California requiring on-site presence at an HMDR facility, a CDPH Exemptee License is required; candidates must provide proof of required training with the license application or disclose their intent to obtain it.

Nice To Haves

Work-related construction, general manual labor, military, equipment repair, or maintenance skills are considered related experience.
Experience performing the listed tasks in a Medicare-certified HME environment that routinely bills insurance is considered exact job experience.
Knowledge of respiratory therapy or DME services is preferred.

Responsibilities

Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients.
Set up and fit PAP patients with appropriate equipment and masks, communicating instructions and processes professionally and appropriately.
Conduct patient follow-up calls and visits to support optimal care outcomes, and contact clinical support when urgent patient needs are identified during home visits.
Perform routine preventative maintenance checks and simple repairs according to company policy and manufacturer guidelines, and troubleshoot equipment failures professionally.
Report equipment hazards and product incidents according to company policies and procedures.
Maintain working knowledge of current Respiratory Programs and HME products and services.
Complete required company, insurance, and government paperwork accurately and on time, including delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, and equipment-specific instruction and cleaning forms.
Develop and maintain basic reimbursement knowledge to support proper billing documentation.
Maintain patient confidentiality and follow HIPAA guidelines and AdaptHealth's Compliance Program; complete assigned compliance training and educational programs.
Follow procedures for PPE, infection control, and hazardous materials handling.
Assist with implementing quality improvement programs to meet company standards.
Promote services and products to community referral sources as appropriate.
Train new hires and mentor team members.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
401(k) with company match.
Paid Time Off plans, including 6 paid holidays.
Employee Stock Purchase Plan.
Paid Parental Bonding Leave.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
CVS Minute Clinic and Teledoc access.
Spousal Advantage Reimbursement Plan.
Identity Theft Protection and Legal Plan.
Competitive compensation and incentives.
Support, development, and advancement opportunities.