Resource Manager

CMI Media Group•Philadelphia, PA

About The Position

CMI Media Group is seeking a strategic, people-centered Resource Manager to connect talent with client demand and growth opportunities. The Resource Manager is the central point of accountability for staffing across an assigned portfolio, aligning client needs, business requirements, and employee development. The role advises client teams on staffing plans and fulfillment timelines and coordinates with internal talent, Talent Acquisition, and contract and offshore channels. It reports to Resource Management leadership and works closely with client finance, client and department leadership, HR business partners, Talent Acquisition, and operations.

Requirements

  • Experience in Resource Management, Talent Acquisition, or Workforce Planning.
  • Strong understanding of HR processes, employee development, and talent management.
  • Proficiency with data management and analysis tools.
  • Ability to turn fulfillment, capacity, and utilization data into sound recommendations and decisions.
  • Strong attention to detail when maintaining staffing-related information and processes.
  • Excellent communication and interpersonal skills, including the ability to set expectations and influence senior stakeholders.
  • Strong judgment and discretion when handling confidential and sensitive information.
  • Ability to work autonomously, make informed staffing decisions, and resolve cross-functional challenges.
  • Collaborative approach to balancing employee, client, and business priorities.
  • Interest in improving processes and finding creative staffing solutions.

Nice To Haves

  • Familiarity with advertising, media, or healthcare marketing.

Responsibilities

  • Align staffing plans with client demand for the assigned portfolio; keep plans accurate and current, and advise on role expectations, staffing recommendations, and fulfillment timelines.
  • Match people to client opportunities based on skills, level, location, and availability while balancing employee, client, and business needs.
  • Fulfill staffing plans using internal and external talent supply, partnering with Talent Acquisition on contract and offshore needs as required.
  • Help employees find opportunities across the organization that align with their interests and development goals.
  • Partner with HR business partners, Learning and Effectiveness, and job family leaders to understand employee needs and capabilities required to meet client demand.
  • Maintain accurate people and staffing data, including time tracking, rotations, allocation changes, aging open roles, time in client, utilization, and attrition; consider tenure, performance, time in role and level, and professional goals.
  • Monitor staffing activity against client needs and strategic goals, use data to assess effectiveness and inform decisions, identify bottlenecks, and improve processes and systems.
  • Identify staffing delays, movement constraints, and timeline risks early; keep partners informed about potential solutions and seek productive ways to deploy employees during downtime, including on client work and sales opportunities.
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