Resource Coordinator Diagnostic Imaging - Full Time Days

Northwestern Memorial Healthcare•Huntley, IL

About The Position

The Resource Coordinator Diagnostic Imaging reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role supports staffing, training, department operations, patient flow, quality assurance, and equipment and supply management across CT, MRI, and X-ray modalities. It also performs diagnostic imaging tasks, including positioning patients, administering contrast media, entering technical scan data, monitoring patient safety and comfort, producing and evaluating radiographs, and maintaining CT and MRI quality-control records. The coordinator serves as a lead person for ACR Accreditation in CT and MRI.

Requirements

High school diploma.
Two to three years of undergraduate education or equivalent.
ARRT certification.
IEMA certification.
BLS certification through the American Heart Association.
Three to five years of related work experience.

Nice To Haves

ARRT registry in CT or MRI.

Responsibilities

Assist with selecting new team members.
Conduct orientation and training for new and existing staff; monitor orientation and identify further instructional needs.
Assist with staff scheduling to ensure adequate department coverage and maintain attendance records.
Prioritize, assign, and review work; provide feedback to the manager regarding staff performance.
Assist the manager in establishing and evaluating staff performance expectations.
Serve as a resource to staff regarding patient evaluation and quality of service in Imaging modalities.
Ensure staffing levels meet department guidelines, with optimal coverage and minimal overtime.
Monitor supply and equipment utilization, order and maintain department supplies, and support efficiency and cost containment.
Coordinate equipment maintenance and repairs and assist with recommendations for acquiring new equipment.
Support department quality-assurance programs.
Enforce policies and procedures and assist with updating and developing procedure manuals and protocols for CT, MRI, and X-ray.
Coordinate patient flow through the department and resolve scheduling issues.
Monitor and maintain the quality of films and services produced in CT, MRI, and X-ray.
Monitor charges and track financial performance in CT, MRI, and X-ray modalities.
Position and immobilize patients on the examining table.
Administer oral or intravenous contrast media and gather relevant patient, chart, and radiology-folder information to identify IV contrast risk factors.
Enter scan and technical data, such as scan type, slice thickness, and scan time, into a computer.
Communicate with patients before and during procedures and monitor their safety, comfort, and sedation level.
Review organ or tissue images on a video display to ensure image quality and produce radiographs.
Evaluate radiographs, video tape, and computer-generated information for technical quality.
Calibrate the CT and laser.
Serve as a lead person for ACR Accreditation in CT and MRI and maintain CT and MRI quality-control records.