DIAGNOSTIC IMAGING ASSOCIATE
About The Position
The Diagnostic Imaging Associate assists technologists in exam rooms according to departmental protocols and performs technical, clerical, and patient-care duties supporting patients, radiologists, technologists, and nurses. The role is based in the Emergency Department and reports to the Department Manager. The position is 40 hours per week on the day shift, 7:00 a.m.–3:30 p.m., with rotating weekends and holidays. The associate provides clerical and workflow support, assists with patient preparation and movement, monitors patients when needed, and helps maintain clean, orderly, and well-stocked work areas. The position requires following hospital identification, infection-prevention, and personal protective equipment policies, as well as reporting patient-care or safety concerns to appropriate staff.
Requirements
- High school diploma or GED.
- 0–1 years of related work experience.
- Basic familiarity with computers and ability to navigate web-based applications at a basic level.
- American Heart Association BLS certification required.
- Ability to read and write English to understand basic safety instructions, take direction, communicate with patients, families, and staff, and respond to basic questions.
- Ability to understand spoken English and communicate in basic English with patients, families, and medical center staff about routine questions.
- Ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures and apply them in routine situations.
- Ability to interact respectfully with employees, professional staff, and external contacts.
- Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
- Ability to perform very heavy work, exerting more than 100 pounds of force occasionally and/or 50 pounds continually; physically active in all elements of the job.
Nice To Haves
- Previous patient care experience preferred.
Responsibilities
- Provide clerical support, including answering phones, using EPIC to assign patients to transport in the transport system, identifying patients per hospital policy, and greeting patients.
- Support technologists by pre-screening patients, scanning paperwork into the system, sending images to VRad or another remote destination, and faxing results to appropriate locations.
- Report patient-care or safety concerns to appropriate staff and through the hospital’s event reporting system.
- Monitor patients in exam rooms or holding areas when needed, observe their condition, and report sudden changes to a technologist, nurse, or physician.
- Transport patients to and from the department when transport is unavailable and notify technologists of delays that may affect workflow.
- Assist with patient transfers to and from exam tables and may assist technologists with patient positioning for exams.
- Maintain orderliness and cleanliness of the work area, stretchers, and wheelchairs.
- Perform daily room supply checks and inventory counts according to departmental procedures and keep the order list updated throughout the week.
- Assist patients with bedpans or bathroom needs and with dressing or undressing when required for exams; alert nursing staff or technologists when I.V. pumps alarm.
- Disinfect equipment, including the table, gantry, and injector, after each patient.
- Use appropriate personal protective equipment throughout the shift and follow handwashing and infection-prevention policies.
Benefits
- Flu vaccination is required as a condition of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
