Resort Maintenance Technician 2
About The Position
The Resort Maintenance Technician 2 plays an essential role in upholding the resort’s elevated standards by completing skilled maintenance projects, performing proactive preventive care, and responding swiftly to work orders. The position helps ensure every area of the property remains in excellent condition and supports the culture and performance of the department while embodying Westgate’s values of Passion, Integrity, and Work Ethic. The technician handles guest requests, routine maintenance, and special projects throughout the resort. Duties include troubleshooting and repairing plumbing, electrical systems, appliances, and basic HVAC; completing repairs to walls, paint, tile, flooring, and carpet; and maintaining pools, spas, and water features. The role also uses resort work-order systems, supports inventory needs, communicates professionally with guests and colleagues, follows safety standards, and helps keep the property safe and well-maintained.
Requirements
- Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
- Proficiency in reading, writing, and conversing in English.
- Must regularly lift and/or move, push and/or pull up to 50+ pounds.
- Availability to work weekends and holidays as needed.
- Must be at least 18 years old.
- Must have and maintain a valid driver’s license.
- CPO (Certified Pool Operator) license as required by the resort.
- Self-motivated, detail-oriented, and able to work with enthusiasm and focus.
- Strong communication skills for interactions with guests and colleagues.
- Ability to be versatile, work well under pressure, and meet deadlines.
- Must pass a background check and drug test and demonstrate eligibility to work in the United States.
Responsibilities
- Handle guest requests, routine maintenance, and special projects around the resort.
- Troubleshoot and repair plumbing, electrical systems, appliances, and basic HVAC.
- Repair walls, paint, tile, flooring, and carpet.
- Maintain pools, spas, and water features, including cleaning and chemical checks.
- Use resort systems such as HotSOS to track work and stay organized.
- Support inventory needs to ensure tools and materials are ready.
- Communicate professionally with guests and team members.
- Safely operate hand tools, power tools, lifts, and ladders while following safety standards.
- Help identify hazards and keep the property safe and well-maintained.
- Represent the resort with a positive attitude and professional appearance.
- Perform other responsibilities assigned by leadership.
Benefits
- Highly discounted Epic Locals Ski Pass, while supplies last
- Free ski, snowboard, and mountain bike equipment rentals
- Free garage parking
- $2.00 meals in the Team Member Breakroom
- Comprehensive medical, dental, and vision coverage
- Paid vacation, sick, and personal time
- Paid holidays
- 401(k) with company match
- DailyPay access to earned income
- Pregnancy, parental leave, and adoption assistance
- Wellness programs
- Flexible Spending Accounts (FSA)
- Tuition assistance
- Military leave
- Employee Assistance Program (EAP)
- Life, disability, accident, critical illness, and hospital insurance
- Pet insurance
- Loyalty program discounts on hotels, cruises, resorts, restaurants, entertainment, and more
- Low-cost gym membership
- David A. Siegel Legacy Scholarship for an eligible dependent of a current Team Member
- Career growth and advancement opportunities
- Community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
