Resort Maintenance Technician 2

Westgate Resorts•Park City, UT

About The Position

The Resort Maintenance Technician 2 helps uphold the resort’s standards by completing skilled maintenance projects, performing preventive maintenance, and responding to work orders to keep the property in excellent condition. The role handles guest requests, routine maintenance, and special projects throughout the resort, and helps maintain pools, spas, water features, and the property’s interiors. The technician uses resort systems to track work, supports inventory needs, communicates with guests and team members, and follows safety standards while using tools and equipment. The role calls for a positive attitude, professional appearance, and conduct reflecting Westgate’s values of Passion, Integrity, and Work Ethic.

Requirements

  • At least 1 to 3 years of hands-on trades and maintenance experience in a resort or commercial environment.
  • Proficiency in reading, writing, and conversing in English.
  • Ability to regularly lift, move, push, and/or pull up to 50+ pounds.
  • Availability to work weekends and holidays as needed.
  • Must be at least 18 years old.
  • Must have and maintain a valid driver’s license.
  • CPO (Certified Pool Operator) license as required by the resort.
  • Self-motivated and detail-oriented, with the ability to work with enthusiasm and focus.
  • Strong communication skills for interactions with guests and colleagues.
  • Ability to be versatile, work well under pressure, and meet deadlines.
  • Must pass a background check and drug test and demonstrate eligibility to work in the United States.

Responsibilities

  • Handle guest requests, routine maintenance, and special projects around the resort.
  • Troubleshoot and repair plumbing, electrical systems, appliances, and basic HVAC.
  • Repair walls, paint, tile, flooring, and carpet to maintain resort interiors.
  • Maintain pools, spas, and water features, including cleaning and chemical checks.
  • Use resort systems such as HotSOS to track work and stay organized.
  • Support inventory needs to ensure tools and materials are available.
  • Communicate professionally with guests and team members.
  • Safely operate hand tools, power tools, lifts, and ladders while following safety standards.
  • Identify hazards and help keep the property safe and well-maintained.
  • Represent the resort with a positive attitude and professional appearance.
  • Perform other responsibilities assigned by leadership.

Benefits

  • Highly discounted Epic Locals Ski Pass, while supplies last.
  • Free ski, snowboard, and mountain bike equipment rentals.
  • Free garage parking.
  • $2.00 meals in the Team Member Breakroom.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off, including vacation, sick, and personal time.
  • Paid holidays.
  • 401(k) with company match.
  • DailyPay access to earned income.
  • Pregnancy, parental leave, and adoption assistance.
  • Wellness programs.
  • Flexible Spending Accounts (FSA).
  • Tuition assistance.
  • Military leave.
  • Employee Assistance Program (EAP).
  • Life, disability, accident, critical illness, and hospital insurance.
  • Pet insurance.
  • Loyalty program discounts on hotels, cruises, resorts, restaurants, and entertainment.
  • Low-cost gym membership.
  • David A. Siegel Legacy Scholarship for an eligible dependent of a current team member.
  • Career growth and advancement opportunities.
  • Community involvement opportunities.
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