Resort Facilities Technician- TBC

Lemonjuice Solutions•Saint Augustine Beach, FL

3d•Onsite

About The Position

The Resort Facilities Technician supports the facilities team in maintaining and enhancing the property, responding to guest repair requests, and resolving maintenance issues. The role performs preventive maintenance and basic troubleshooting and repairs across building systems, equipment, guest rooms, and interior and exterior landscaping. It also involves maintaining maintenance inventory, communicating work activities and issues between shifts, keeping technician areas clean, and following applicable safety procedures, company policies, and service standards. The technician provides attentive, professional guest service and works collaboratively with other associates. The role requires a 40-hour work week, with eight-hour shifts scheduled from 7:30 AM to 3:30 PM. Weekend availability, specifically Sundays, is required, and the employee must be available for a potential on-call schedule.

Requirements

Strong customer-service orientation and skills.
Advanced facilities maintenance and technical knowledge.
Clear, concise verbal and written communication skills.
Strong organization, time-management, and multitasking skills.
Teamwork and ability to work toward common goals.
Ability to work flexible hours, including weekends and evenings as required.
Ability to meet the physical demands of the position, including lifting and carrying up to 50 pounds without assistance, bending, reaching, manipulating objects, and working on uneven or slippery surfaces.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Basic computer skills, including entering work-related information and making air-handler schedule and temperature changes.
Availability for weekend work, specifically Sundays, and potential on-call scheduling.

Nice To Haves

High school diploma or G.E.D., or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Technical trade or vocational school degree.

Responsibilities

Respond to guest repair requests and communicate with guests to resolve maintenance issues.
Provide prompt, positive, and professional service to guests; listen and respond to questions, concerns, requests, and complaints, escalating issues when needed.
Perform preventive maintenance on tools and kitchen and mechanical-room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines; read, log, track, and interpret meter, gauge, and other measuring-device readings.
Identify and operate equipment and building utility shut-off valves.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Assist with preventive-maintenance inspection records.
Perform basic maintenance and repairs involving air conditioning and refrigeration, electrical and mechanical systems, plumbing, pneumatic and electronic controls, carpentry, finish work, kitchen equipment, vehicles, and general building systems.
Prepare surfaces and paint; repair minor drywall and wood trim; replace light bulbs and A/C filters; clean repair areas thoroughly.
Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, switches, outlets, and guest-room items; program TVs.
Perform repairs on interior and exterior landscaping and external landscaping sprinklers.
Perform general housekeeping and technician-related inventory duties; clean technician areas as directed by management.
Use Lockout/Tagout before performing maintenance work.
Look for opportunities to conserve energy and report ideas to management.
Report accidents, injuries, and unsafe work conditions; complete required safety training and certifications.
Follow safety and security procedures, including safe tool and equipment handling, hazardous-material procedures, use of PPE, and appropriate lifting practices; report or correct unsafe conditions.
Maintain proficiency in fire sprinkler and emergency power systems and familiarity with Fire and Emergency Rescue Team duties.
Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information and company assets, and comply with employment practices and government regulations.
Communicate clearly and professionally, prepare and review written documents, answer telephones appropriately, and maintain positive working relationships with coworkers.
Perform other reasonable job duties as requested by supervisors.