Resort Facilities Technician- MTR

Lemonjuice Solutions•Kissimmee, FL

1d•Onsite

About The Position

The Facilities Technician supports the resort’s facilities maintenance team and helps maintain and enhance the property. The role responds to guest repair requests, communicates with guests to resolve maintenance issues, performs preventive maintenance, inspects and maintains equipment, and carries out a range of basic repairs across building systems, guest rooms, and landscaping. The technician maintains inventory, tracks equipment readings, documents preventive maintenance, and communicates daily activities and issues to other shifts. The position involves basic proficiency in air conditioning and refrigeration, electrical and mechanical systems, plumbing, pneumatic and electronic controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building maintenance. Duties include painting and surface preparation, minor drywall and trim repairs, replacing bulbs and A/C filters, troubleshooting equipment and guest-room items, programming televisions, and repairing landscaping and sprinkler systems. The technician also uses Lockout/Tagout procedures and basic computer skills, including entering air-handler schedules and making temperature changes. The technician is expected to provide professional, timely guest service; follow company policies and safety procedures; complete required safety training; use tools and personal protective equipment correctly; maintain a clean and secure work environment; and work cooperatively with guests, coworkers, management, vendors, and other teams. This is a full-time, hourly, year-round position in Kissimmee, Florida. The schedule is 8:00 a.m.–5:30 p.m., Friday through Monday plus another weekday, with weekend availability and participation in an on-call schedule required.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Basic proficiency or ability to acquire knowledge in air conditioning and refrigeration, electrical and mechanical systems, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building maintenance.
Strong customer-service orientation and skills.
Highly organized, with excellent time-management and multitasking skills.
Strong teamwork skills.
Clear, concise verbal and written communication skills.
Weekend availability and availability for an on-call schedule.
Ability to visually inspect tools, equipment, and machines; reach overhead and below the knees; bend, twist, pull, and stoop.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to manipulate objects of varying sizes and weights with fine motor skills and hand-eye coordination.
Ability to use computers and/or point-of-sale systems to enter and locate work-related information.
Ability to move over sloping, uneven, or slippery surfaces; read and visually verify information in varied formats; and stand, sit, or walk for extended periods or an entire shift.
Compliance with company policies and government regulations concerning employment practices, including practices related to harassment, discrimination, and hostile work environments.

Nice To Haves

Technical trade or vocational school degree.
Advanced facilities maintenance and technical knowledge.

Responsibilities

Respond to guest repair requests and communicate with guests to resolve maintenance issues.
Address guest service needs and complaints promptly, escalating unresolved issues to the appropriate personnel.
Perform preventive maintenance on tools, kitchen equipment, and mechanical-room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines, and identify defects or unsafe conditions.
Identify, locate, and operate equipment shut-off valves and building utility shut-offs.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved programs and standards.
Read, log, track, and interpret readings from meters, gauges, and other measuring devices.
Assist with compiling data for preventive maintenance inspection records.
Perform surface preparation and painting, minor drywall and wood-trim repair, and light-bulb and A/C-filter replacement; clean the work area thoroughly after repairs.
Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, guest-room items, vacuum cleaners, internet devices, extension cords, switches, and outlets.
Program televisions and perform general housekeeping and technician-related inventory duties.
Repair interior and exterior landscaping and external landscaping sprinklers.
Enter air-handler schedules and make temperature changes using basic computer skills.
Follow Lockout/Tagout procedures before performing maintenance work.
Follow safety and security procedures, complete required safety training and certifications, and safely operate and store tools, equipment, and machines.
Handle and dispose of hazardous materials according to program procedures and Material Safety Data Sheets; use appropriate PPE and lifting procedures.
Identify and correct unsafe work procedures or conditions, or report them to management and safety personnel.
Maintain proficiency with the fire sprinkler and emergency power systems and familiarity with Fire and Emergency Rescue Team duties.
Report accidents, injuries, and unsafe work conditions to a manager.
Follow company policies, maintain professional appearance and confidentiality, and protect company assets.
Maintain positive working relationships, support team goals, communicate professionally, and respond appropriately to associate concerns.
Conserve energy and report ideas to management.
Perform other reasonable duties as requested by supervisors.