Senior Systems Engineer (MTR SME)

Govcio LLC•Alexandria, VA
•Hybrid

About The Position

GovCIO is seeking a Senior Systems Engineer to serve as the Microsoft Teams Room (MTR) subject matter expert supporting the U.S. Coast Guard (USCG). The role leads MTR projects and provides administrative and engineering support across Microsoft Intune and Microsoft DoD 365 environments. The engineer develops customized Intune policies, automates compliance frameworks, and designs engineering test plans to deliver secure, seamless collaboration capabilities across the enterprise. The position is based in Alexandria, Virginia, and follows a hybrid schedule.

Requirements

  • High school education with 9 or more years of experience, or commensurate experience.
  • DoD 8570 IAT Level II certification, such as Security+ CE or CySA+.
  • Proven engineering and deployment experience with Microsoft Teams Room hardware baselines, device profiles, and specialized room system features.
  • Advanced hands-on experience managing MDM/MAM infrastructures through Microsoft Intune in a secure government cloud tier.
  • Direct experience translating DISA STIG parameters into operational Intune configurations and automated compliance policies.
  • Demonstrated ability to define test matrices, run multi-device pilot programs, and complete structured hardware/software QA pipelines.
  • Proficiency in drafting engineering-level technical documentation, system architecture flows, and baseline installation guides.
  • Must have an active Secret clearance.

Nice To Haves

  • Experience supporting the U.S. Coast Guard or Department of Homeland Security enterprise infrastructure frameworks.
  • Relevant Microsoft certifications, such as Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent MTR certifications.
  • Understanding of how secure video teleconferencing infrastructure aligns with federal network boundaries and zero-trust principles.

Responsibilities

  • Lead engineering for MTR hardware and software environments, including device enrollment, pilot testing, and deployment strategies.
  • Administer Microsoft Intune and Microsoft DoD 365 environments, building, testing, and deploying customized modern device management profiles.
  • Automate device policy application to meet DISA Security Technical Implementation Guide (STIG) and federal baseline security requirements.
  • Define engineering testing criteria, write pilot test plans, validate hardware endpoints, and produce QA reports.
  • Research, write, and maintain system engineering documentation, including SOPs, administrator configuration guides, and end-user job aids.
  • Work with USCG teams to research technical solutions, translate operational objectives into requirements, and maintain a project requirements matrix.
  • Share updates, instructions, and feedback with peers in a timely, clear, complete, and accessible manner.
  • Use appropriate communication channels to facilitate knowledge transfer and collaborate with colleagues to resolve issues and maintain project transparency.
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