Riverbed Systems Engineer, SME
About The Position
The Riverbed Systems Engineer serves as the senior technical authority for Riverbed platforms in a customer environment, maintaining and evolving systems to support the customer's mission. The role designs and implements secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves; develops enclave-specific system design documentation and data flow diagrams; and engineers scalable deployments across hybrid, virtual, and physical infrastructures. It integrates Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring platforms while ensuring cross-domain and enclave segmentation compliance. The position provides Tier II and III engineering support, root cause analysis, platform administration, system health monitoring, performance tuning, upgrades, patching, backups, and disaster recovery validation. It supports access controls, auditing, configuration management, and change control, and analyzes application, network, and endpoint performance to generate dashboards and mission-impact assessments. The engineer also maintains DoD cybersecurity and STIG compliance, supports ATO documentation and security control validation, coordinates vulnerability remediation, and maintains enclave hardening baselines. The role develops operational documentation and reports, briefs senior leadership on system health and risk, coordinates with network, cybersecurity, systems, and application teams, supports incident response, mentors junior staff, and serves as a technical liaison with government leadership. It monitors Riverbed monitoring servers, resolves data-collection issues, and uses scripting to automate routine tasks. The position requires TS/SCI clearance and a bachelor's degree in Engineering or Technology.
Requirements
- 10+ years of experience in Information Technology.
- Experience in Application Performance Monitoring (APM) and Network Performance Monitoring (NPM).
- Experience with VMware or other virtualization platforms.
- Experience with PowerShell, Python, and Bash scripting.
- Experience with REST API integrations and SQL databases.
- Experience using enterprise tools such as Splunk or ServiceNow.
- Experience providing multi-enclave architecture support, including NIPR and SIPR.
- Knowledge of Windows and Linux server administration.
- Knowledge of TCP, IP, SNMP, NetFlow, and sFlow.
- TS/SCI clearance is required.
- Bachelor's degree in Engineering or Technology.
- Advanced Level under work role code 451 IAT Level II Compliant Certification and DoW 8140 compliant Certification.
Nice To Haves
- Master's degree.
- SolarWinds Certified Systems Administrator (SCSA) Certification.
- Riverbed Certified Solutions Associate (RCSA) Certification.
Responsibilities
- Design and implement secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves.
- Develop enclave-specific system design documentation and data flow diagrams.
- Engineer scalable deployments supporting hybrid, virtual, and physical infrastructures.
- Integrate Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring platforms.
- Ensure cross-domain and enclave segmentation compliance.
- Provide Tier II and III engineering support and root cause analysis.
- Administer platform configuration, system health monitoring, and performance tuning.
- Perform software upgrades, patching, backups, and disaster recovery validation.
- Maintain role-based access controls and auditing policies.
- Support configuration management and change control boards.
- Combine subsystems, resolve compatibility issues, and ensure interoperability.
- Analyze application, network, and endpoint performance trends.
- Generate executive dashboards and mission-impact assessments.
- Develop actionable insights to reduce latency, packet loss, and user-impacting incidents.
- Tune alert thresholds and monitoring policies to reduce noise.
- Maintain compliance with DoD cybersecurity standards and STIG requirements.
- Support ATO lifecycle documentation and security control validation.
- Coordinate vulnerability scanning, remediation, and patch cycles.
- Ensure enclave-specific hardening baselines are maintained.
- Develop and maintain SOPs, engineering diagrams, and operational runbooks.
- Provide weekly and monthly operational reports to leadership.
- Brief senior leadership on system health, trends, and risk posture.
- Coordinate with Network, Cybersecurity, Systems, and Application teams.
- Support incident response and war-room troubleshooting efforts.
- Provide mentorship to junior administrators and engineers.
- Serve as the technical liaison between contractor teams and government leadership.
- Monitor the health and performance of monitoring servers and proactively address issues.
- Investigate and resolve data-collection issues to ensure monitored devices are reporting correctly.
- Use PowerShell, Bash, and Python scripting to automate routine tasks.
Benefits
- Health, life, and disability benefits.
- Financial and retirement benefits.
- Paid leave.
- Professional development.
- Tuition assistance.
- Work-life programs.
- Dependent care.
- Recognition awards program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
