Riverbed Systems Engineer, SME

Booz Allen Hamilton•Usa, FL

About The Position

As a Riverbed Systems Engineer, you will serve as the senior technical authority for Riverbed platforms in a customer environment. You will maintain and evolve systems supporting the customer’s mission by translating operational needs into technical specifications and engineering solutions. The role covers secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves; platform administration and optimization; cybersecurity compliance; documentation and reporting; cross-team coordination; and troubleshooting. You will provide Tier II and III engineering support, monitor the health and performance of Riverbed systems, analyze application, network, and endpoint performance, and develop insights to reduce latency, packet loss, and user-impacting incidents. You will also support compliance with DoD cybersecurity standards and STIG requirements, ATO documentation, and vulnerability remediation. You will coordinate with technical teams and government leadership, support incident response, mentor junior personnel, and provide operational reporting and briefings. Booz Allen describes benefits including health, life, disability, financial, and retirement benefits, paid leave, professional development, tuition assistance, work-life programs, dependent care, and recognition awards. The projected annualized compensation range is $86,800 to $198,000.

Requirements

10+ years of experience in Information Technology.
Experience in Application Performance Monitoring (APM) and Network Performance Monitoring (NPM).
Experience with VMware or other virtualization platforms.
Experience with scripting, including PowerShell, Python, and Bash.
Experience with REST API integrations and SQL databases.
Experience using enterprise tools such as Splunk or ServiceNow.
Experience providing multi-enclave architecture support, including NIPR and SIPR.
Knowledge of Windows and Linux server administration.
Knowledge of TCP, IP, SNMP, NetFlow, and sFlow.
TS/SCI clearance is required.
Bachelor's degree in Engineering or Technology.
Advanced Level under work role code 451.
IAT Level II Compliant Certification and DoW 8140 compliant Certification.

Nice To Haves

Master's degree.
SolarWinds Certified Systems Administrator (SCSA) Certification.
Riverbed Certified Solutions Associate (RCSA) Certification.

Responsibilities

Design and implement secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves.
Develop enclave-specific system design documentation and data flow diagrams.
Engineer scalable deployments for hybrid, virtual, and physical infrastructures.
Integrate Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring platforms; ensure cross-domain and enclave segmentation compliance.
Provide Tier II and III engineering support and root cause analysis.
Administer platform configuration, system health monitoring, and performance tuning.
Perform software upgrades, patching, backups, and disaster recovery validation.
Maintain role-based access controls and auditing policies; support configuration management and change control boards.
Combine subsystems, resolve compatibility issues, and ensure interoperability.
Analyze application, network, and endpoint performance trends; generate executive dashboards and mission-impact assessments.
Develop actionable insights to reduce latency, packet loss, and user-impacting incidents; tune alert thresholds and monitoring policies to reduce noise.
Maintain compliance with DoD cybersecurity standards and STIG requirements; support ATO lifecycle documentation and security control validation.
Coordinate vulnerability scanning, remediation, and patch cycles; maintain enclave-specific hardening baselines.
Develop and maintain SOPs, engineering diagrams, and operational runbooks.
Provide weekly and monthly operational reports and brief senior leadership on system health, trends, and risk posture.
Coordinate with Network, Cybersecurity, Systems, and Application teams; support incident response and war-room troubleshooting.
Mentor junior administrators and engineers and serve as technical liaison between contractor teams and government leadership.
Monitor Riverbed monitoring servers and proactively address issues.
Investigate and resolve data-collection issues to ensure monitored devices report correctly.
Use scripting to automate routine tasks.