Residential Technician

Northwest Exterminating•Tucson, AZ

About The Position

Northwest Exterminating is seeking a career-minded Pest Control Technician to join a close, efficient team serving a diverse customer base. The role involves helping customers with pest-control concerns, performing general pest inspections, meeting applicable regulatory and safety requirements, and attending product training sessions and meetings. A positive attitude and willingness to grow and build relationships with team members and customers are expected. Northwest Exterminating offers stable, year-round employment, paid training, opportunities for growth and advancement, and competitive hourly compensation, including overtime for hours worked above 40. The position is with Northwest Exterminating, an Anticimex company that provides pest-control services and emphasizes customer service, personal interaction, and the values of trust, innovation, and passion.

Requirements

  • Excellent customer service skills.
  • Exceptional written and verbal communication skills.
  • A self-motivated and competitive mindset with a desire to win.
  • Experience with and examples of problem-solving in a work environment.
  • Ability to thrive in a fast-paced environment.
  • Ability to manage time effectively and prioritize multiple tasks while maximizing performance and remaining customer-focused.
  • High school diploma.
  • Legal eligibility to work in the U.S.
  • Valid driver's license and three years of driving experience.

Nice To Haves

  • Bilingual ability in English and Spanish.
  • Comfort learning and using new technology and software/apps; PestPac experience preferred.
  • Associate degree or higher.

Responsibilities

  • Assist customers with pest-control-related concerns.
  • Complete general pest inspections.
  • Meet all Platform regulatory and safety requirements.
  • Attend product training sessions and meetings.
  • Build relationships with team members and customers while maintaining a positive attitude and willingness to grow.
  • Manage time and prioritize multiple tasks while remaining focused on customer needs, handling objections, and closing business.

Benefits

  • Blue Cross Blue Shield medical PPO options.
  • Delta Dental and vision coverage.
  • Prescription drug program.
  • Flexible Spending Accounts for medical and childcare expenses.
  • Health Savings Plans available with qualified plans.
  • Competitive hourly compensation with overtime above 40 hours.
  • Traditional and Roth 401(k) savings plans.
  • Company-paid life insurance and short-term disability, with options to buy additional coverage.
  • Long-term disability, accident, critical illness, and hospital indemnity insurance options.
  • Stable, year-round employment with opportunities for growth.
  • Paid training.
  • Paid time off and eight paid holidays.
  • Peer-to-peer employee recognition program.
  • Opportunities for advancement.
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