Maintenance Technician, Residential

The RMR Group•Sandy Springs, GA

About The Position

The Maintenance Technician assists the Maintenance Supervisor in maintaining the physical integrity of a residential property and helps provide a safe, secure, and comfortable environment for residents, visitors, and staff. The technician performs assigned work safely and takes on other duties as requested by the Maintenance Supervisor. In the supervisor’s absence, the technician assumes all maintenance responsibilities. The role requires conducting business in accordance with company policies and procedures and applicable state and federal regulations, including Lead Based Paint, ADA, Fair Housing, HAZCOM, EPA, and OSHA requirements. The technician monitors property conditions, promptly addresses unsafe conditions, performs preventive maintenance, maintains tools, and knows the locations of utility and fixture shutoffs and sewer clean-outs. Daily work includes diagnosing and performing minor or routine repairs across a broad range of building systems, fixtures, and common areas. The technician also supports make-ready work, reports major repair needs before funds are spent, changes and rekeys locks, moves equipment and abandoned items when needed, and responds to priority or emergency situations. The position includes rotating on-call coverage, including nights, weekends, and holidays.

Requirements

High school diploma or GED equivalent.
At least 2 years of experience in property management maintenance.
EPA Universal Certification required.
Solid working knowledge of carpentry, electrical, plumbing, and related areas needed for daily operations.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment, multitask, and meet deadlines.
Team-oriented approach and problem-solving ability.
Maintain a professional appearance and manner.
May need to work extended periods without relief when responding to priority or emergency situations.
Ability to stoop, stand, and climb ladders and stairs as needed.
Ability to lift and carry objects weighing up to 50 pounds for distances up to 30 feet.
Valid driver’s license.
Availability for rotating on-call coverage, including nights, weekends, and holidays.

Nice To Haves

CPO Certification preferred.
Ability to earn future designations as required by industry standards, EPA regulations, OSHA requirements, and other applicable requirements.

Responsibilities

Conduct work in accordance with company policies, procedures, and applicable state and federal regulations, including EPA and OSHA requirements.
Monitor property conditions and take immediate steps to correct unsafe conditions.
Schedule and perform routine preventive maintenance on appropriate equipment as directed by the Maintenance Supervisor and Property Manager.
Inspect and maintain tools in excellent condition; keep work areas clean and perform safety-related duties.
Know the locations of utility meter shutoffs, apartment and fixture shutoffs, and sewer clean-outs.
Keep storage areas locked when not in use.
Diagnose and perform minor or routine maintenance and repairs involving electrical and plumbing systems; HVAC; appliances; irrigation; stairs, gates, fences, patios, and railings; flooring; roofing and gutters; lighting; fireplaces and ceiling fans; gas fixtures and appliances; shutters, doors, cabinets, and windows; boilers; locks, mailboxes, and security systems; leaks and walls; and pool and spa areas and equipment.
Inspect and help coordinate make-ready repairs and services, and assist make-ready staff as needed to meet deadlines.
Report major repairs and requisitions to the Maintenance Supervisor before funds are spent.
Change and rekey locks and make keys.
Move heavy appliances and equipment between storage areas and apartments as circumstances warrant.
Help move abandoned furniture, appliances, and other items to the dumpster when necessary.
Perform other duties requested by the Maintenance Supervisor, Property Manager, Service Director, Regional Manager, or other company officials.
Assume all maintenance responsibilities in the absence of the Maintenance Supervisor.
Participate in rotating on-call coverage, including nights, weekends, and holidays.

Benefits

Health insurance
Dental insurance
Vision insurance
Life and disability insurance
Health Savings Account (HSA) and Flexible Spending Plans (FSA)
401(k) plan with employer match
Holidays, vacation, and sick time
Parental leave
Tuition assistance
Matching gift program
Voluntary employee-paid benefits, including critical illness and accident insurance, identity theft protection, and pet insurance