Part Time Weekend Residential Support Specialist

New Narrative•Portland, OR
•Onsite

About The Position

The Residential Support Specialist (RSS) works as part of a multidisciplinary team to provide services to residents in mental health residential treatment programs. The role supports residents as they work toward individual goals and transition plans, using strength-based, person-centered approaches and promoting autonomy and personal rights. Support includes intentional skills building in activities of daily living, life skills, therapeutic interventions, meal preparation, and community engagement. The RSS also helps maintain a clean, organized, and safe residential environment and completes required resident documentation and facility duties. This is a part-time weekend position, Saturday and Sunday, on the day shift from 7:00 AM to 3:00 PM. The role is based in New Narrative residential treatment programs in Portland, Oregon, and surrounding metro areas. Work may involve exposure to communicable diseases, parasites, pests, bodily fluids, and environmental or unsanitary conditions; employees must follow safety and infection-prevention practices and use required personal protective equipment. Residential Support Specialists may be temporarily reassigned to another residential treatment program as directed by residential leadership.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be capable of implementing emergency procedures and the disaster plan.
  • Must be able to administer CPR and Naloxone (Narcan).
  • Must be comfortable working independently.
  • Must maintain active CPR certification at all times.
  • Must obtain criminal records clearance through the State Mental Health Division before starting employment.
  • Must complete onboarding requirements and trainings within the timelines set by agency policy.
  • Must follow agency safety procedures, infection-prevention practices, and required personal protective equipment use.
  • Must not work more than 40 hours per week unless authorized by a supervisor.

Nice To Haves

  • QMHA credentials preferred.
  • Current CPR certification preferred.

Responsibilities

  • Engage with residents to support progress toward goals and transition planning using strength-based, person-centered approaches.
  • Center resident experiences, autonomy, and personal rights.
  • Collaborate with the multidisciplinary team, including participating in staff meetings and Team Based Care.
  • Provide hands-on assistance with activities and instrumental activities of daily living, including appointments, household tasks, hygiene, continence, bathing, toileting, dressing, eating, and medication management.
  • Use nonviolent de-escalation techniques during crisis intervention and support residents in navigating distress and conflict.
  • Follow medication management protocols and monitor for changes in medication.
  • Prepare meals and provide opportunities for skills training.
  • Provide and facilitate group activities and community engagement.
  • Understand and comply with Oregon Administrative Rules applicable to Home and Community Based mental health services.
  • Facilitate fire drills and emergency procedures as assigned or needed.
  • Complete Safety and Sanitation Checklists twice monthly.
  • Maintain a clean, orderly, and safe house, including food storage areas, common areas, and the employee office.
  • Complete assigned shift duties and communicate maintenance and supply needs.
  • Complete resident documentation by the end of each shift, including engagement notes, shift notes, EMAR, communication logs, and incident reports, in accordance with policy and Oregon Administrative Rules.
  • Complete incident reports by the end of the shift.
  • Update narcotic counts during each narcotic medication pass and complete shift-change documentation.
  • Maintain active CPR certification, remain awake and alert throughout shifts, and complete tasks assigned by program leadership.
  • Complete onboarding requirements and trainings within required timelines.
  • Attend required meetings and trainings and follow agency policies, procedures, and protocols.
  • Maintain the security of confidential information.
  • Report to work promptly and follow scheduling and attendance policies.
  • Work at another residential treatment program temporarily when directed by residential leadership.
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