Residential Support Services Program Director

Radias Health•Saint Paul, MN

7d•$89,600 - $100,000

About The Position

The Program Director provides professional, quality program services to people served by the Residential Support Services (RSS) program. The role ensures the clinical appropriateness of written treatment plans, oversees program growth and development, coordinates with relevant host counties, ensures staff training, maintains compliance with 245(d) licensing requirements, and oversees service agreements to support financial stability. The Program Director oversees facilities programming and staff, supports resident admissions and clinical planning, responds to mental health crises and other emergencies on call, and ensures compliance with regulatory and agency standards. The role also collaborates with operations, finance, clinical staff, county divisions, and community providers to maintain effective, accountable services.

Requirements

Master’s degree in behavioral sciences or a related field.
At least two years of experience providing services to people with mental illness.
One year of training or experience in administration or supervision.
Must be a Qualified Mental Health Professional, LICSW, LP, or LPCC.

Responsibilities

Oversee all aspects of programming at RSS facilities.
Complete clinical assessments to determine appropriate placement for clients referred to RSS and arrange admissions for potential residents.
Be on call for mental health crises and other emergencies.
Ensure compliance with DHS Rule 203 and Rule 245 D licensure requirements.
Develop and update policies and procedures to comply with regulatory agencies.
Provide staffing patterns that ensure 24-hour supervision and adequate program coverage.
Review and resolve resident grievances.
Regularly evaluate and update services.
Attend appropriate community provider meetings.
Oversee inspections by regulatory agencies and designated houses.
Maintain facilities and programs in accordance with licensure and agency standards.
Investigate and report suspected abuse, neglect, or financial exploitation of residents under Vulnerable Adults Law.
Maintain regular communication with designated county divisions, including RSS, Mental Health, and CADI/TBI.
Work with the Director of Operations, Finance Director, and Clinical Lead Mental Health Practitioners to ensure financial accountability at each site.
Perform or delegate duties related to opening a new house.
Create and implement individual treatment plans, emergency service plans, individual abuse prevention plans, and cognitive behavioral plans in collaboration with Clinical Lead Mental Health Practitioners; review and sign relevant plans quarterly for clinical appropriateness.
Supervise staff, including conducting performance evaluations, developing growth and development plans, administering discipline, and recommending salary adjustments.
Hire staff in coordination with Human Resources, including interviews and reference checks.
Maintain ongoing performance documentation for direct reports.
Develop and ensure completion of mandated training; identify or conduct additional training for direct reports.
Provide ongoing clinical guidance and coach staff on appropriate clinical interventions.
Understand shift-specific house duties and orient new staff to the house.
Remain current on clients’ behavior plans and case notes completed by other staff.
Complete paperwork, reports, and charting contemporaneously and in an organized manner.
Participate in ongoing professional growth and development, maintain appropriate professional behavior, and participate in appropriate supervision.
Maintain a pattern of regular work hours.
Perform other duties as assigned.

Benefits

Office benefit package, including parking and remote expenses.
Four weeks of accrued PTO during the first year of employment.
12 paid holidays.
Medical, dental, vision, and life insurance.
Health Savings Account (HSA) with employer contribution and Flexible Spending Account (FSA).
Tuition reimbursement and student loan repayment assistance.
Dependent Care Account (DCA) with employer contribution.
Reimbursement for professional licensure fees.
Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities.
403(b) retirement plan with employer percentage match.
Employer-paid short-term and long-term disability insurance.
Bereavement and paid parental leave.
Employee Assistance Program (EAP).
Wellness program.
Discounts through ADP LifeSmart.
Pet insurance.
Mileage reimbursement.
Casual dress code.